My experience with Central Park has been really bad. In June, went to book an apartment for July and they showed me a real nice 1BHK which was all renovated. We asked the lady who showed us the apartment about how the new apartment is going to be. We got a response that it is going to be exactly similar since they are renovating all apartments. Thus I got the apartment booked for July 20th. I had to vacate my current apartment on July 2nd week and thus I called to check if the apartment is available before July 20 and the response I got was in negative. In the first week of July, I got a call from Central Park stating that my apartment is ready to move in. Since I had to move anyway, I packed all my things vacating my current apartment. Completed the joining formalities at Central Park and collected the keys and paid the month’s rent. The lady on the counter walked with me to do the initial apartment inspection. As soon as they opened the door of the apartment, we were totally dumbstruck. The apartment was not at all renovated and it seemed like it has not been cleaned for long. The heater vents were hanging loosely and the top of cooking range was disassembled. We could see a guy running towards the room to assemble the cooking range top. We let them know our displeasure and we were back in the leasing office. The manager was totally not bothered expect she kept saying "I understand, but I cannot do anything. This is the best I could offer". She was offering me another non-renovated apartment in 3rd floor with a higher rent and also kept saying that the rent I have been offered for the original non-renovated apartment was still good. It was like taking advantage of the fact that I have no other place to stay now. When we checked for the reason for not renovating the apartment, the answer we got was that they have stopped all the renovations and they forgot to inform me about the same. The lady over the counter who showed me the apartment initially was new and she didn't know that it will not be renovated. They were trying to cover up for their mistake with all kind of lame excuses. Without allowing them to take advantage of me, I refused to move in to this apartment and asked them for a refund. After the incident, they stopped responding to my emails. For deposit refund, they offered to refund everything except their application fee. If you ever plan to book one in here (which I would not recommend) make sure to have the confirmation about the apartment in email and the condition of the apartment verified with them. Going by this case, there is a possibility that they offer a renovated apartment and later decide not to renovate it. Thank fully, I have some good friends, otherwise I would have been homeless after all they have done. Avoidable...
There was a bat in the hallway and the hallways was very nasty. The walls have marks on them, outside people threw wood into the garbage and made load thumps that woke me up everyday, the garbage people come like once a month ( seems like it since the garbage is all over the place. Laudury room has many broken machines, and not too bad the elevator is very creepy and I myself use the stairs.
Strongly NOT recommend. So sick of this place, especially the unprofessional manager. They will NEVER take complains. My daughter went to office to complain about broken drier- our drier broke 4times just in this month, so she was very mad already. She wanted to talk with manager but the front lady just ignored and left my daughter, because the lady thought my daughter is minor, which she is not. However, the lady requested to talk with my husband. (Manager was watching while eating subway). So my daughter got more mad and kept complaining, and suddenly the manager ran out and yelled at my daugther. The manager kicked out my daugther by insulting, and threatening to call cops. ALSO, the manager humiliated my husband about his language barrier, and she actually said that she can't talk with him and kicked out him with my daugther. She does NOT know what professionalism is. The manager and the front lady discriminated us with age, race, and language. And we will NOT forgive them.
*** The Worst place to Live *** I have been living there for a year now. Lot of bugs / roaches. No flexible dates in cleaning that even. Rent is increased by at least $150 every year. Reserved Parking extra. $30 for Garbage alone. Nasty / Smelly hallway. No Microwave oven. You have to buy one (this is ok) , Washer dryer in the bed room.. No doors for it - Enjoy the music of the washer/dryer and the smell of the detergent when sleeping... Please Please look for some where else to live. Don't be fooled by where the apartment is located ! All the very best in finding a good apartment.
Worst manager and staffs ever! My family suffered from water leaking in sink and bath, broken stoves, and especially drier! Actually they come to fix, but it works only for longest a week, and they break again. Also they come so late.