I have lived here going on 5 years now. I Have been going through hell with them for years now. Initially starting about 3 years ago when I transferred into an upgraded apartment. Ever since then it has been a nightmare. First there was a raccoon in the attic that clawed a hole through my ceiling in my daughters bedroom. She was so scared to even sleep in there because of this and maintenance just patched up the hole and claimed it to be a squirrel. Not even 2 days later, the raccoon made another hole and actually peeped through. Every time I called maintenance, they kept pushing it off to be a squirrel. Then after this was finally settled, a lady moved in underneath me who happened to work overnight and sleep all day. I have two kids, and these are very old apartments... so you hear EVERYTHING. She continuously harasses me everyday claiming she hears us walking around, writes me letters everyday and even starts arguments in front of my kids. I have reported police complaints, and been up to the office on numerous occasions and they will not do anything about it. At one point they offered to relocate me, so when I went to look at another apartment they told me she was leaving. So I stayed... but she is still here. Recently she threatened me in front of my 8 year old daughter, so I took her to court and everything.... and yet the apartment complex STILL wont do anything. After dealing with this, I find out the apartment unit is infested with bed bugs!!!! I lost everything in my apartment, and my son broke out in a huge rash. It took 2 weeks for them to do the first extermination and over a month to do all 3. I told them that I will not stay there with my children because of everything going on, and I was told "You are still able to stay there. Its just similar to being bit by mosquitos!!!" I had to rent hotels, and stay at different peoples houses (mind you, I am a single mother of two kids, this made things VERY difficult) I had to replace all our beds and threw out most of the things in my house. I have never been in a situation like this, and it is a nightmare! I am finally back in my apartment (over a month later) and I was still required to pay my rent even though I did not stay here. On top of everything, I was a day late because I pretty much spent my savings on hotel costs and replacing my furniture, and yet they still slammed me with a $110 late fee. After this all occurred, I went up to the property manager to say I want to relocate now not only because of the infestation, but because I am so sick of my neighbor threatening me and harassing me in front of my kids because she hears us WALKING AROUND!! They agreed to relocate me, but when I tried to get another 3 bedroom (because that is what I am in right now) they said they have to raise my rent by $150, so if I don't want to pay that the only thing they can do for me is put me into a 2 bedroom. (I have a boy and a girl) Even though this was not what I wanted, I agreed. It wasn't until the day I went to pick up the keys and start moving that I get told I am required to put down a $920 deposit on top of the $920 rent for the 2 bedroom. Which doesn't make sense AT ALL because #1 I am relocating because of it being unlivable conditions. #2 when I transferred my apartment the first time, they transferred my $1400 deposit over as well to the new apartment I am in now. I am so ready to finish this lease and GET OUT!!!!! They are inconsiderate and do NOT accommodate you AT ALL!!!! I will not recommend this place to anyone!!!!
Due to my situation I lived in this apartment closer to 5 years. The staff are VERY RUDE (including Higher Management Staffs such as "Eed" from Maintenance) and also it an older apartments with cockroaches, no change in the carpet, older windows (utility bills are up), older bathrooms and no flexibility in things, hard time in finding parking lots, pet waste all over...etc But interestingly, they are spending money in the entrance and the model apartments in attracting peoples. STAY AWAY FROM THIS APARTMENT !!!
It's not bad for the price. It could really use a upgrade. I'm not staying much longer for the fact that I really want a washer dryer in my unit. It served it's purpose for 3 years, but its definitely not a place to stay for longer than a year or two.
DO NOT RENT HERE! 1. The apartments are not cable ready, though they claim otherwise. You will find out once you try to get Comcast out to install that you need maintenance to install with them (!) and they are only available one day a week. Once you reschedule your appointment, you will find out that, whoops!, maintenance has to be there by 9am or they can't help you. Sorry. What a joke. 2. More about maintenance - they are flat out refusing to come fix my AC, even though it is over 80 degrees in my apartment and it was over 85 degrees outside today.
These apartments are very old and need to be upgraded! The kitchen cabinets are pea green in color and are metal! The maintenance department will just show-up, even when you did not place a request for a repair. The residents are RUDE. My neighbor thought she had an assigned parking spot-no such thing at this complex. I complained about the neighbor, but nothing was done. I also complained about the condition of the parking lot and landscaping. I DO NOT recommend these apartments.