Living here now and it sucks they don't work with you at all and if one person say one thing another person will say something completely different they are money hungry and I hope you don't make the same mistake I did please this is a warning!
DO NOT MOVE HERE!!! I moved into this complex, knowing little about phoenix, and nothing about this complex. At first this place didnt seem too bad. My own studio, FINALLY!!! Then all hell broke loose. I lived here for a total of 2 years, sadly i couldnt afford to leave after the first year. I lived in a total of 4 different units, of which, 3 flooded!!! Apartment 178 always always always floods!!!! Do not move into that studio! apartment 377 is actually nice, but there is a cross dresser that has a hoarding and roach problem that runs around in mini skirts with his junk hanging out that lives right next door. If you can overlook that, take that unit. apartment 1220 has mold everywhere!! When i moved in, there were mushrooms growing from the bathroom floor and they told me it was fine, even after i showed the GM and AM pictures of the mushrooms. The water is seeping through the concrete wall in the master bedroom, causing the paint to bubble and fill with more mold. ALL THE BOTTOM FLOORS HAVE THE WORST ROACHES!!!! But the entire complex has a roach problem. The last unit i lived in was 2202, I had a personal waterfall running down the east bedroom wall every time it rained and the idiot maintenance men could not figure out why it did that to save their life!!! there is no security, and when they do finally get some security, they just party with the residence. They have to lock the laundry rooms due to some kids pouring concrete into the washers and dryers and starting them, but watch out, they deadbolt the laundry room door at 10PM.. one day i walked out 1220 to go to work and there was fully suited SWAT raiding several units.. There are meth heads out the wazoo!!! you will find drugs baggies, and needles everywhere!! I moved out of this hell hole over a month ago and still have not received my deposit back. I was told it was processing and I could expect it in 15-21 business days, on the 21st day I called the GM to report that I had not received my check and come to find out the assistant manager, Sigi, lied to me when he said he sent it in to be processed, it was not even in the system to get back to me. debra, the GM said i would have it within 3 business days.... its been 5... This place is for the rock bottom junkies. this is no place to raise children or live in peace. There are cops there 5 times a day on a good day, this lady that moved in, got shot 3 times after her first week there, while her new born was laying in bed with her, and they have no idea who did it or why ( The cops suspect the shooter was looking for some troublesome people who used to reside in that unit, they shot her thru her bedroom window, bottom floor)... The helicopter is spotlighting the whole complex for a few hours every weekend looking for god knows who. One night 5 stolen cars showed up in the south parking lot, and another night 3 honda civics got broken into, and 2 were stolen from the south parking lot. Parties every single night with run down losers throwing 40oz beer bottles off the 3rd story. IF YOU ARE OK WITH BEING HOOKED ON DRUGS, ROBBED, POSSIBLY RAPED, OR CONSTANTLY WORRYING IF YOU WILL COME HOME TO AN UNDERWATER APARTMENT FILLED WITH ROACHES, MOVE HERE!!!!! this review is real and honest, i'm trying to save you some heartache, the only good reviews on here are from the management. PLEASE PLEASE PLEASE, DO NOT MOVE HERE IF YOU CARE ABOUT YOUR HEALTH AND YOUR FAMILY AND YOUR LIFE!
Love living here. Management has always been very helpful and friendly. Lake is beautiful. FISHING is Great here!! Catch & Release.. I am Happy to call Biltmore on the Lake Apt. My Home.
the only thing nice about these apartments is the fancy shit they built between the office and the lake that they use to lure unsuspecting new tenants in. thats about the extend of how nice this place is. what they dont tell or show you is the amount of car break ins and stolen vehicles. 5 in one month that i actually kept track of and two of my vehicles were vandalised. they dont keep up on security when they have been told mutiple times by multiple tenants, rather they pay for the cheapest service where they come for 10 minutes then leave just so they can say "yea we have security". they dont even have someone come out to sanitize when the wastewater lines leak and flood your apartment, that happened 3 times to me and a few others that live next to me. or disclose the shootings that have occured on more than one occasion once where a mother was shot on the first floor with her baby laying right next to her. id never renew my lease or suggest this place to anyone
Not a good place to live! The area would be nice, and much safer, if it wasn't for the people this complex is accepting as renters. The crime rate is high here.... vehicles stolen and/or broken into regularly, taggers and graffiti often. Ghetto for sure!! Almost forgot the guy who was killed by police here just yesterday. Its just not safe here at all.