Working in this industry myself I know it is hard to get positive reviews, so I happy to write one for the Parkway! I am coming to the end of my lease and will be moving out due to a change in roommates. Overall we have had a good experience here. This is not the newest and nicest thing in Denver, but you should know that you will pay a lot more for that. The bedrooms are very large and you can't beat the beautiful city or mountain views. I loved the convenience of the dog park and doing everything online like service requests and paying rent. Jackie, Jennifer and Najda in the leasing office are always helpful. Their is also a concierge available until 8 or 9 at night for package pick up, and Kara is great.
The Marquis at the Parkway is the worst apartment complex I've ever experienced. The unit itself was terrible. The carpets were old and dirty. The walls hadn't been painted in years. The toilet constantly ran and the shower always plugged up. It didn't matter how many times I had maintenance come and fix the toilet or shower because it always plugged up again within a week. The kitchen appliances were very old. The oven didn’t have a temperature gauge, which made using it difficult to use. The heating/AC units were loud and didn’t have a temperature gauge either, so you were forced to turn it to ‘5’, then when that was too hot, you’d turn it down ‘2’, which wouldn’t be enough to keep it warm. Also, forget about energy efficiency in the unit because the heat or air conditioning would escape through the windows almost instantly after you turn off the heater/ac so your bill would be at least $200. The dryer on my floor didn't dry, and I had to SCREAM at the front desk to fix it. They had some technician come and look at it, and he claimed it worked. I tried drying it again and it still didn't dry. I once again had to SCREAM at the front desk to fix it. They tried to make me seem like I was crazy and causing problems for no reason. I asked them to try and dry something in it. Later that week I received a call from the front desk saying that I was in fact right. Finally after a month it worked again. They claim to have cheap downtown living, but that is simply not the case. They will try to nickel and dime you every chance they can get. Payments on their web portal will mysteriously vanish and they will charge you a late fee even though you paid on time. If you do any research in the areas you want to live, you’ll find units that are slightly more expensive, but they are a million times nicer. Hell, you can find cheaper places to live that are nicer than this place. The amenities I think were nice at one point in time, but haven’t been updated years and it shows. The gym is small, dirty and at least one machine will always be broken. The movie theater and club room I never used, so I can’t speak to those. The pool is disgusting. I went to their big pool party during the summer and the water had dirt, leaves, cigarette butts and other things I don’t even want to think about floating in it. The pool’s heater didn’t work so the water was freezing. They also had limited one guest to the pool at a time, and they had a rent-a-cop there patrolling to make sure you didn’t have more than one person with you. The location is in a very low income part of town, which draws unwanted people to the area. I have dealt more with the homeless in this area than in any previous location I've lived in. I have seen someone Over-Dose in the elevator of my building, and once somebody died on the front lawn of my building. I really wish I was joking. There is nothing around the apartment in terms of activities, parks, restaurants or bars. Everything worth doing is a cab ride away. You're at least a 40 minute walk to LoDo and further than that to South Broadway bars and restaurants. This defeats their claim of a “great location”. The leasing office is not very accommodating. I had a valid reason to move out before my lease was up, with documentation, and they would not let me. I instead had to jump through a million different hoops just have someone else move into the unit with me still on the lease, even though I did not live there! Instead of understanding the situation, they were combative and talked down to me. They in no way helped the situation, and in fact made it worse. Having lived in multiple areas, in multiple houses and apartments, I can say without a doubt that this complex and those that work here are the worst.
Location is key. This building is right on Speer giving quick access to down town and the interstate. Unfortunately the rest of the building is just not worth the price tag. The complex clearly cares more about money than giving a luxury experience. I pay $45 for a potential parking spot that I can barely fit my compact car in. I squeeze out of my car most days and nights hoping not to hit the car next to me. My husband had to call the office to get someone to move their car one day because he couldn't get into his they were parked so close. They do not monitor the parking lots for people that park over the lines or are inconsiderate. It is still a dorm like feel in the building. I thought the new management company was a great selling point, since these buildings have always had that reputation, but in the end it really is still just a bunch of kids that could care less about their neighbors. My car has had beer cans dropped on it from above. I have encountered dog feces in the elevator, pee in the elevator more than once, and noise after 3 am on a regular basis. The hallways reek of weed often, there are homeless napping on the lawns surrounding the buildings and the pool will sometimes have a dog swimming in it. For all this I also had to deal with the fact that if you lose your key card it's $50 to replace every time. The key cards break and they just punch another hole in it somewhere else on the card. A fair amount of people in the building cannot afford or don't want to pay this so they just hang out waiting for someone to let them in the building. If you lose your parking pass it's $50 to replace that piece of plastic that hangs on your car rear view. I purchased a new car and forgot to take the parking pass out of the old one and had to drive back to the dealership to get that piece of plastic. The air conditioner in our tenth floor apartment barely holds a living temperature in the summer when it hits above 90 degrees. They have replaced it twice in the three years we have lived there and it has never been efficient or very effective. They just seem to be protecting themselves against the mass of irresponsible people that live there typically. So if you are responsible, pay your rent on time, don't cause any problems, you still have to deal with the really uptight office staff that has to face these problems day in and out. Luxury is not really the right descriptor for this place.
Do not trust the main office people. Don't think it's a good price either because they will give you fees on top of fees. My move in date was terrible. My apartment was not ready. Elevators break a lot. Shuttle breaks a lot. These would be ok if it wasn't so damn expensive. Do not live here.
I live in Building 1, the private owner/condo building. I enjoy living here because it's quiet, clean, and my neighbors are respectful and friendly. For those who don't live here, there are 4 buildings in the complex; three of them are owned by the complex and are rentals, while the building closest to 11th ave is a private owner/condo building. While I can't speak to the rental apartments, the condo building is a nice place to be, and I suspect that the large difference in ratings is tied to the fact that some are living in the rental environment while others are living in the condo environment. Maintenance requests are answered quickly and the building staff are friendly and helpful. The clubhouse amenities are also great!