These. apartments were supposed to be remodeled before we moved in. The remodel was garbage. None of the doors close properly. The kitchen was not operational. The bathroom has damage and had holes in the ceiling and the walls. These holes have not been repaired by the way! Now they are raising the rent on the old renters to drive them out. The apartment above mine is currently being remodeled and it is nothing but noise all day long. I have had words with the workers twice and they just don't care at all about the renters below. My daughter is scared and she cannot sleep when it is her nap time. These are the worst apartments I have lived in in Colorado! Totally overpriced garbage!
The apartment wasn't bad if you didn't have high expectations. We had to call maintenance a few times right off. Rent went up after remodels so we moved out.
I had a rather positive experience living at Websterlake Apartments. I moved there, solely on the low rent that was offered at the time. I hadn’t even seen the unit that I was going to be moving into, which could be a very bad decision. However, the unit it self was in very good shape. It had brand new carpet and fresh paint. The cabinets were a little outdated and so where the bathroom countertops; however, what else was I expecting for the price, right? Thing is, my neighbors were so quiet I sometimes forgot I had neighbors at all. I could hear them talking out in their balconies once in a while, but that was as much noise as I heard from them. The office staff was wonderful. The manager (can’t remember her name, but she’s worked there for many years) was very sweet. She always knew my name and I always saw her walking the property and smiling. Its funny because she thought I worked at a bank for some reason. She was always cheerful over the phone. Jenni (I believe that’s her name), the manager’s assistant, was also a pleasure to work with. She was very nice and cordial. I can’t say that I once had a bad experience with the office or maintenance staff at all. In fact, maintenance was SUPER fast! I would leave for work early in the morning and would leave a voice message at the office letting them know that I had some maintenance issues that needed to be resolved. By the time I would arrive home that same day around 3:30pm, not only was my maintenance issue resolved but there was also a note on the door letting me know that they had been in the apartment to fix such issue. To me that was wonderful. Aside from all of that I never once had any kind of bad pest issues at all. There was the occasional spider which is not uncommon in home living. Also there was a fly in my apartment at one point. Other than that I never once had roaches or bedbugs or ants in my apartment. I lived there for about 3 years and I truly had a very good experience living here. The grounds were always clean and I never had any mold, pest or neighbor issues at all. The reasons why I moved out were because of the rent increase, which is very common in every apartment complex in Colorado. I decided to purchase a house so that I could be on a fix monthly mortgage appose to paying a little extra every time it was time to renew my lease. Again this has nothing to do with management at all, this is how the apartment market works. Also, I didn’t had a washer and dryer in my one bedroom unit. These buildings are not meant to have washer and dryer in the units, since they’re so old. I would use the laundry on site which was always clean and it had a key lock. I just much rather do my laundry in my own house than having to carry it out. Also parking could be a bit of an issue in the section that I lived at. Not very much parking and at times, if I arrived very late at night, I would had to park buildings away from my building. The area was always safe and well lit, so I never felt in any kind of danger; however, I’m the type that would buy groceries like at midnight, so going back and forth a couple buildings to get my groceries was a bit of a hassle. But finding parking in the morning, afternoon and early evening was never an issue for me. I always hear horror stories about moving out and getting charged for all of these little things. I have to say that all I got charged for was just for some minor cleaning, of which I completely understood because I did leave food in the fridge by accident. Other than that, I was just charged that very tiny cleaning fee and the rest of my deposit was refunded to me. Overall, I just didn’t really had any real issues living at Websterlake Apartments at all. If the community would have had assigned parking and washer and dryer in the unit, I would had probably stayed there for a number of years, regardless of the rent increase.
Where to begin? RUDE manager, bedbugs, mold around windows and on bathroom walls, water leak in living room and under fridge, stained carpets...DISGUSTING! see attached pictures