I am a current resident. I wouldn't recommend this apartment to any one ! I am staying on the 5th floor in a 6 story apartment complex. I have been suffering from a very bad roof leakage for more than 4 months. Water leaks at multiple places ( Kitchen and different places in the hall ). At first I thought some pipe might have broken in the upstairs and that is causing the issue. I had called up their office and reported the issue ( this happened before Nov 2013 ). It stopped for couple of days after that, so thought somebody might have fixed it already. But couple of days after that, it became worse and my carpet used to get wet in multiple locations. I complained again.. This time a maintenance guy came and told me they will look at it. The lady in the office told me that the guy who repairs the roof is out on vacation and hopefully they will fix it up in two weeks. It went on and on for few more weeks like that..By then, the condition was such that I had to keep some plastic cans to collect the leaking water from the top. In Jan 1st week, I met their manager and they did some investigation and later told me that, the ice on the roof is causing the issue and I will have wait till the snow completely melts ! and of course they cannot tell me how long that's going to take. They offered me a "solution" - take a new apartment. They will do a 'transfer' - but I will have to pay the rent based on the current rate ( which is at least $100 more ) AND I will have to sign a new 1 YEAR contract !! I did tried my level best explain them that I don't wish to change the apartment since I will have to shift all my stuff all alone and I don't wish to extend the lease for another year. So it is just because of them, I will have to re-locate. Why should I suffer for their in efficiency to maintain the apartments. They didn't offer me any other options, I would have settled down for transfer on the same rental agreements ( same rent and same lease period ). The most disappointing thing is that, I felt really bad after talking to one of their staff. She talks very rude and never showed any interest to resolve the issue. She was like " this is what we can do.. take it or not". My lease is going to expire in May and I don't want to continue the lease after that. It has been a while since it is snowed and the temp is really going up. I am not seeing any snow in the balcony or roof. So I went and spoke to the office staff today. They just don't seem that the snow has melted enough!! No idea when will they fix this up. I am sure, once the snow melts, there will not be any more leakage s and I doubt they will check the roof issue after that. They can put some paint on the stains on the roof and walls.. and hand it over to the next 'lucky' guy.. until next winter, it is safe !! -
I lived in building 1310 for 12 months, and chose not to renew my lease. Overall, this apartment complex is not bad, but I would not use them again, nor would I recommend anyone live there. The building itself was nothing special. I had a 1st floor apartment, with concrete walls and ceiling. I never heard noise from my neighbors, but hallway noise passed through the door as if it wasn't there, and outside noise came in through the windows without any trouble. The 1st floor has a roach problem, that the office staff fully knows about. All 12 months that I lived at that complex, I witnessed at least one roach within my unit, or in the hallway. VitP did make a good-faith effort to come and exterminate every time I reported a roach, but it was extremely tiring to empty out my kitchen every other week so the exterminators could inspect/exterminate. By the time I left, the roach problem was greatly reduced (no doubt owing to 4 of the 5 other tenants in my hallway moving away during that time), but still not gone. Many will say the office staff is rude/inconsiderate. I find this to be a stretch, usually they're alright to work with, though none seem to be happy with their job. In my unit, there was a heater pipe in the bedroom that fed the upper floors, such that whenever someone above me wanted heat, the pipe would make noise. Eventually, you get used to it, but it was unpleasant at first, especially considering it was outside of my control. The building has security doors, but there is always foot traffic in and out, so people without keys regularly are able to enter. UPS seems to think it is generally fine to leave packages by the door of your apartment, here. Once, I had another tenant open such a box left by my door; thankfully said tenant did not want the contents, and simply replaced the box.
it's a good apartment... but some problem with maintenance (usually delayed). otherwise office staff is nice and friendly. good location
So far so good I just moved in and it seems like a really good place. Clean apartments excellent location. The rooms are quiet and a one time maintenance call got a kitchen faucet replaced in no time. One small/big problem is there are many people of Indian race so the hallways do smell of food but the rooms themselves are ok. You pay water and electric. Free heat. The bathroom sink water gets hot very fast and its a race against the clock to wash your hands ie. if you want cold water you're only gonna get a little bit of it. I find myself going to the kitchen sink to get cold water/wash hands. The shower handle is also very sensitive where just the slightest nudge takes the water from hot to cold. Laundry room is on the second floor and I have never found myself waiting to wash cloths on the weekend. These things are daily annoyances but you get used to it. First floor towards the front of the building sucks since you constantly hear people outside talking and doing dumb things at night.
First off, I am not the one to bash businesses online, even when I have a bad experience. I feel that businesses have a huge burden to keep their customers happy and sometimes, you just have to accept the fact that you just cannot keep everyone happy. Even though I hate negative reviews, I am compelled by my good conscience to write this one. Village in the Park is an absolutely horrible place, with even worse management. And I am not saying this based solely on my personal experience. Every single friend that I made at VIP had to deal with this rude, unethical and downright unprofessional management. You won't see any of it when you go there to check the place out. At the time of leasing, these guys come across as the nicest people on the planet. Don't be fooled by it. Theft, infestation, water leakage, phone and Internet connection issues are just some of the problems you will encounter while you're there. But wait, it gets better! Just when you start to think that you're done with this hellhole when you move out, they'll send you a huge bill for stuff to fix that were broken in the first place. Bad carpet, dishwasher not working, marks on kitchen floor...the list goes on and on. I was stupid enough to just report these issues and not take pictures when I moved in. Also, bedbugs are a HUGE problem and be warned, management is never going to take ownership of this problem even though the entire building is infested. Instead, you'll be slapped with a huge bill that it was in fact you who brought these filthy bugs. I really hope this review helps somebody out there. Please, please stay out of this place. You deserve, we all deserve a better place to live.