Moved in recently, we were greeted by an apartment full of roaches and a swarm of large flies. Staff and maintenance are friendly. Gate is useless, since it's open half the time. Low rent. Not recommended at all, stay away. Update- The new management is just as incompetent and sleazy as the previous one. When I moved out, I didn't receive my deposit refund, nor was there any explanation to why that was. I left the apartment in very good condition. I talked to them and didn't get anywhere. Seriously, stay away from these crooks.
The worst management I've ever seen in my life! They will find anyway they can to evict you and collect the fees. This is more important to them then the rent you pay. They will lie to you about what is going on and pass the responsibility as a management office to everyone else but themselves. You will get tied up in court and have negative info on your credit bureau instantly with out regard of any kind. I say all this due this all happening to us. We cosigned for my wife's mother and this is what happened. I am a household income of over $150k and have paid all there fees to keep from issues and it has only caused more issues due to lack of ability from management. You would be a uninformed idiot to lease from this complex or any Resource Residential property as they have been no help either. Law suit is being filed as I type this!
First off, this place is not bad. There are worse apartments in Plano. The good: PSHS schools. Nicely located near 75 and GB and numerous places to eat, grocery stores, and a mall nearby. Not too far from downtown or McKinney, Frisco, etc (the joke is that we are 20 minutes from everywhere). Train station is nearby, buses run close. Decent park right across the street. So far i have been very lucky, my neighbors have mostly been very nice people. They are very careful about smoking in the apartments, so my place did not smell like an ashtray when i moved in, which is nice. I have not had a problem with mice or rats. I have had bugs, but this happens when people move in or out, and the pest control people usually show up pretty quick if you call the manager and ask for them. I saved a few of the bugs i was seeing to show them and they got right on it. I have been mostly bug free for many years now. There are snakes, but they are rat snakes and they are NOT venomous. They are the reason we do not have rats and mice (especially this close to the creek.) Let them do their job and leave them alone. The creek out back has a large coyote population. They do NOT come over the fence. They howl during storms and when fire trucks go by. They are actually an amazing part of texas wildlife. The bad: Sometimes neighbors are not so nice. The majority have been awesome, but i have had one or two occasions when i have had very young, loud, obnoxious, and disrespectful neighbors. I have also had a problem where the apartment below me had 20 people crammed in and was very loud (they also drank til 3 am and yelled and played loud music.) But,for the most part, most of my neighbors have been very nice. Getting things fixed is not always easy. It often takes a week or two to get something big fixed, less for smaller things. However, the new management seems to be on top of this. we'll see. It has been my experience that new management often is on top of fixing things, but then tends to get worse and worse about it. Right now trying to be opened minded. The renovations are nice, but, as i have seen mentioned several times in these reviews, there was also a huge increase in rent this year. My worry is that there will be another next year, and the "new amenities" will be the reason. I will wait and see about this. My suggestion: If you are like my and do not have a massive income to go live in the 2K a month apartments on Renner, and you want your kids to go to some good schools, this is not a bad place to live. If your neighbors are trouble, call the management, call the police. All of my bad neighbors have gotten kicked out. Right now i have some very nice college kids, a single dad, and a very nice young family as my neighbors and we do quite well. Meet your neighbors, find out who they are, and watch out for each other.
DO NOT MOVE HERE. unless you would like roaches as roommates, steer away. my girlfriend cleans 24/7 cause management told her she probably wasn't cleaning enough, yet we still have them. They live underneath the carpet and inside the cracks that these poorly built apartments have. If you are on a budget and these are the cheapest you could find in a decent area, please believe me when i say that $100 more on rent is definitely worth it somewhere else. i have talked to multiple neighbors who have lived here for a while and they have all told me that this was their last lease. the neighbors above us even broke their lease cause they couldn't stand living here any longer. take my review and the others below mine as fair warning. EDIT: MY APARTMENT WAS BROKEN INTO TWICE LAST MONTH. all management could say was "oh don't leave your doors unlocked"
I still live in this apartment complex. It's the worst place I have ever lived. I wanted to see what other people thought before I moved out of here, and I swear to you, all of the other reviews are things that I have experienced. Recently they have changed management, (Probably due to the many numerous complaints from residents) and have begun to make many changes. Sounds great right? Well sure. Fixing up the chipping paint on the sides of the apartments sounds great (haven't done that yet). Oh, your placing sod in old muddy places and areas completely devoid of grass? Alright. Planting new flowers... in November? Probably not the best idea. Oh fantastic... new gutters... thanks? Mediocre improvements overall. (Most have even been postponed due to weather, that make it even more of a pain overall) But now your raising rent 100+ dollars this lease just for what? Beautification's sake? We've lived here four years and each new lease it's been raised 50+ dollars while the quality of the apartment lowers exponentially. Don't buy into it. It's a trap. The quality of the apartments won't improve. The management won't improve. Their foolish and selfish policies won't improve. The type of people who live here (Meth addicts upstairs, abusive father downstairs, prostitute across) will never improve. The health conditions won't improve (Insects and mold in the walls!). Please believe me when I say this probably won't be for you. The prices are even going up for an apartment that originally cost my family of four plus two pets around 800, for a two bed and two bath. Sounds cheap? IT IS! Take it from a guy who has lived in several apartments, knows how to spell, use a semicolon, and recite the Texas Law Codes. It was a pain in the @$$ to move in, it was a pain in the @$$ living here, and it's a pain in the @$$ to move out!