DO NOT LIVE IN THIS BUILDING!!!!! I would give negative stars if that was an option! DO NOT be tempted by the location, you WILL regret it! I cannot stress enough how rude, incompetent and totally unresponsive the management office has been. Just yesterday, as the fire alarms were going off once again for possibly the 10th time this month, the assistant manager basically told me they can't fix every false alarm and I am moving in 2 weeks anyway. This is after I complained in April 2014, and they assured me they were doing everything they could to fix the problem. However, the fire alarm has been an issue for multiple YEARS. If they are truly doing everything possible to fix the system then why is the fire alarm just as faulty as it was several YEARS ago?!? I don't know if they actually just lie to your face or if they are just too cheap to proactively identify issues with the fire alarm system, but either way don't expect any assistance from the management office. While my year of HELL in this place is almost over, I feel truly sorry for those who are not so lucky. Unfortunately, because the building is in a good location (its one redeeming quality), people still rent and they have no incentive to improve the conditions. In case you need additional reasons beyond the fire alarms CONSTANTLY blaring in the middle of the night, the building is in a general state of disrepair. Some doors barely have paint, trash is left anywhere and everywhere, the HOT WATER goes out sporadically, and pet urine has corroded away various poles and gates. I cannot fathom how the word "luxury" is used in the description of this place; there is nothing luxurious about the building or the amenities. For example, one morning there was a shattered wine bottle in my hallway. I notified management at 10 am. When I returned at 4 pm, there was still a shattered wine glass in the hallway. I went to the office to complain, and I was rudely informed by one of their useless leasing agents that she was the only one working that day, so it would have to wait until she closed the office. And that was for broken glass, so imagine how helpful they are for other issues. Finally, if I still haven't convinced you to avoid being suckered into this place, the parking situation is so absurd it's laughable. The same people responsible for installing the fire alarm must have been in charge of measuring/painting the parking spaces, because they are just as awful. There are huge variations in spot sizes and some spaces are so tiny cars literally cannot fit. Not to mention, the A building doesn't have enough parking so I have to park in the B building. While reviews always tend to focus on the negatives, I honestly cannot think of ANY positives to this building besides the location. But luckily, as the assistant manager so astutely pointed out, I am free from this dump in two weeks and will NEVER again live in a GREYSTAR community. EVER.
I have also lived at Commons Park West for almost two years. I do not have the same experience as the previous reviewer. My personal experience has been going downhill as time goes on. The first year I had some complaints but renewed my lease because I liked the location and didn’t want to move all my stuff. At first I overlooked the fire alarms at all times of day because they said they were working on it. Fast forward to now and I’ve had enough. They just spent a month working on the fire system and the fire alarms are still going off. There haven’t been many other large maintenance problems but there are consistently small things that don’t get fixed. For example, door handles seem to be always broken. They also changed the parking policy so now you can be towed in your own designated spot if you forget to put your parking pass up. You might ask why not put the pass up and leave it. Well it’s not a sticker you can put on your windshield. It is a rearview mirror pass that you have to take down and put up if you decide to drive your car. So remember or be ready to pay $250 and the inconvenience of picking up your car 10 miles away. Finally, I like animals, but due to the large quantity of pet owners the doors leading outside smell like you are stepping into a porta potty. I have come to the conclusion that I cannot help my choice to move in but maybe I can help you. The only reason to move here is for the location which is a good reason. But with all the recent apartment buildings going up there are many better choices. If you are dead set on living in this spot look around and make this a last resort.
I have lived at CPW for two years, and I honestly have nothing but good things to say about it. The location is truly unbeatable in Denver - if you work downtown you don't even need a car. The staff has been friendly, maintenance requests completed quickly, and our apartment is in great shape. We don't have much square footage, but it is designed to feel spacious. I would highly recommend anyone to live here who is wanting the true Denver experience. People typically only write reviews when they are angry, so don't be afraid to check this place out!
My husband and I have been living here temporarily for the past few months while we close on a new house. We chose this complex bc of the location...and that's it. I should have done more research before hand, but since I knew this would be temporary, we just went with it. It's very expensive, moderately old and not super well kept up. We had four maintenance issues the first couple weeks! Things that should have already been taken care off. Washer leaking, a/c not working in 2nd bedroom, leaky master faucet and disposal backing up. Parking is pretty unpleasant too. Older residents have reserved spots, while they transition into an open parking concept. This means all new residents can only park in unmarked spots....and there aren't too many, which means you'll likely be searching for a while or parking on the top floor. This doesn't bother me too much, but it's just not fun if you're unloading groceries or coming home late at night when all the open spots are taken. Above all the number one annoyance is that the fire alarm has gone off no less than 10-15 times in the past 3 months. We are talking, SUPER loud alarms. They are in the hallways and also in the units themselves which makes things ear piercingly intolerable. In fact, it's going off right now for the second time this morning...and it went off for about 30 minutes last night Our cat has had it, as have we :) I gave this place 2 stars because the location really is pretty awesome, and while I've read bad reviews with the staff, we've had a very great experience with all of them. They are personable and professional. If you're looking for a great location...are between the ages of 20-25, have the cash to spend and aren't bothered by the stuff I mentioned, then this is your place. As for us 30-40 somethings...the college style co-ed pool parties and fire alarms are enough to make us look forward to getting into our house very much. --EDITED-- I bumped my rating down from 2 stars, to 1. Last night, fire alarm at 11pm...of course EVERYONE thought it was a false alarm because the damn thing goes off every week. Well, turns out there actually an emergency. Smoke billowing out of a 4th floor unit. The unit filled with smoke and that particular unit's alarm was going off, but the building alarm didn't set off for another 45 minutes!!! This is info coming from the surrounding neighbors of the unit and the fire dept. So the alarm goes off for no reason when it's totally unnecessary...and then doesn't work properly when there actually IS an emergency. Forget the location, this place sucks. There are plenty of other apartments popping up within a half mile of here that I'm sure are 100x better. Spend your money there and have some peace.
My boyfriend and I have lived here for a year now. Our lease is almost up and we can't wait to get out! This place is nowhere near the "luxury living" it claims to be. Its more like living back in a college dorm again. We are so sick of the fire alarms going off at all hours all the time. The halls are a mess with trash left outside doors all day. We have complained to management several times about noisy neighbors and they have done nothing. For the ridiculous price we pay every month this place is definitely not worth it. There are plenty of other apartment options in the area.