I lived here after living at Mountainside. The staff and maintenance at Mountainside are more prompt and professional. But there are no bugs here, and it's bigger, so, I prefer living here. Don't expect to get your maintenance request done in any reasonable time frame.

Most of the time, basically fine. The front automatic gates are a joke. People drive in behind or wait for other cars to come in that have the remote to get in. Otherwise they come in on the out going gate when someone leaves the complex. It would serve the purpose better if there was security there round the clock to enforce the correct behavior. When there is trash pick up on Mondays and Thursdays. They trash on the ground doesn't get taken care of a lot of the time until later that day. Everyday at the very least. Management needs to make sure that all the trash areas are swept up and cleaned. Otherwise between trash pick ups, it becomes a hurendous mess that draws flys and other vermon. The pool has a pool person that comes sometimes. The shower out by the pool has never worked the whole ten years we have lived here.

I lived here before and now I'm back again by far the best apartment complex the cleanest and well maintained in the whole area , as a single father of 3 wonderful children I would not just live anywhere , this place is very safe for my kids , the management, leasing office staff and the maintenance crew are very helpful on time and they definitely make you feel welcom and treat you like a family ,

By far the best apartments my family has ever lived in. We loved living at Broadstone Serrano, the management is great here. They are on top of everything and truly care and take care of what residents need. The mangers are wonderful too, they have gone above and beyond to help out my family. My grandfather died while I was living here and I didn't have a printer and couldn't print out my ticket to leave for the funeral so I went to the business center and wasn't able to print it out there either, La'Nae and Mercedes then helped me and printed it out for me. They had to get approval because it was on their computers but did it right away for me. Janet is one of the nicest people I have ever met and has such a kind heart, she always made sure our apartment was taken care of whenever I called for maintenance. The maintenance team is great too, just all around great people work here. I'm proud to say we lived here, Thank You Broadstone! And especially the Management Team, you girls are amazing!

These apartments are the best I have ever stayed in, everyonce knew my name security did their job and their wasn't much crime. These apartments are worth every penny. The office workers try their best to work with you on every problem that you have, so if you want quality apartments then move here.