We moved here nearly a year ago and we love it. The maintenance staff work hard to keep the place aesthetically pleasing, respond quickly when we've called them, and are willing to work long hours. The regular office staff seem to know everyone by name and are always pleasant and friendly. The only downside - you might be able to find more square footage for the same price nearby, but you won't see the same quality. In my experience, other complexes will gladly take your money and allow the facility and grounds to deteriorate, but I have never wondered where my rent dollars are going here.
I have to say this is the most unprofessional people I've every dealt with. I moved in for a job transfer. The walls are paper then I could here the neighbors TV everyday I could here the entry door every time it opened and closed. Any how I was transfers because of my job to another location and was provided paperwork to show that I wasn't moving because I was going somewhere else I was moving because I was leaving the state needless to say they charged me $3000 just to break my lease all because my company was moving me. They're rude and not easy to get ahold of. If you want quietness, professionalism, and an real living experience I suggest this is not the place for you.
My fiance and I moved into Fieldpointe Apartments in the Spring 2013 and could not be any happier! We moved from out of the state and were only in town for one day the month before moving to find our new home. Needless to say, we looked at a LOT of apartments in that one day. Several things stood out about Fieldpointe that led us to choose them. 1) Their staff was extremely friendly, even when were were running late for our scheduled apointment with them! 2) They were very professional and personable with their showing of apartments. We told them what we wanted, and they showed us exactly that. They did not try to show us units that we were not interested in because they had to rent them out. 3) Over the last few years, Fieldpointe has renovated their apartments and upgraded their appliances. The apartment buildings look pretty normal on the outside, but the insides looks amazing! Gas stove, stainless steel appliances, new carpet, vaulted ceilings (top floor only), new flooring, new cabinets (they look like they are from 2013, not 1970 like other places!). 4) I constantly see Fieldpointe maintenance workers being active around the complex. We had a maintenance emergency over the summer (A/C went out on a really hot day in the evening after business hours). We called the emergency line because it was 85+ degrees in our place when we got home. They called us back within 10 minutes, and someone came out to fix the issue within an hour. The A/C wires ended up shorting out due to water from the A/C unit pooling from having to work so hard on a hot day. I was impressed they handled the situation that evening. They are always keeping things up to date too, like changing furnace filters, checking smoke detetors, etc. If they have to come into your apartment during a weekday for a scheduled maintenance inspection mentioned above, they always notify you days in advance. 5) They had a special going when we viewed our apartment. We got a discount on rent every month, and the first month of rent free if we signed our lease that same day (which we wanted to do anyways because we were from out of town). Needless to say, we didn't have all of our documents with us. Fieldpointe allowed us to mail in a few items, and we still got our special! They also have preferred employer discounts if you work at certain places in the area (saved us a decent amount for what we were required to put down on our security deposit). 6) Fieldpointe hosts a few events in the spring/summer/fall that are pretty fun. Lots of residence show up to their pool area for free food and drinks. They have gas grills near the pool as well as a gas fire pit. Very nice to use, especially because we can not have a regular size grill on our deck (unfortunately, a city or county code restricts gas grills on apartments decks in this area). 7) Fieldpointe is pet friendly. They just got rid of their "Sport Court" which nobody really used and created a gated dog park. We don't have a dog, but it seems like a nice area to bring a pooch to get some exercise. 8) There is a nice coffee machine in the main building's lobby. I know, it doesn't sound that great, but I use it a few times a month, and also go say hi to the staff as well. They know me by name, even though Fieldpointe has a LOT of residents. They also have DVDs you can rent for free in the lobby (nice to use when you are waiting for your cable to get installed for a few days!). 8) Finally, we could not be happier with Fieldpointe! Moving in from another state, we were unsure which neighborhood was a good place to live in the St. Louis area. Fieldpointe is minutes away from everything you will want to get to, safe and very quiet. I have no complaints about the complex and would strongly recommend Fieldpointe to anyone looking for "at home living in a apartment!"
I have lived here for just over a year now and have just renewed my contract. I very much enjoy living here, especially in comparison to any other apartment I visited in the area surrounding my work. I have had a few minor maintenance issues over the year but every time I have reported it, they are out to my apartment either the same day or the very next. I was even reimbursed part of my electric bill when they had to run a fan for a couple of days to dry the carpet by the utility closet. And I was even offered a convenience room to stay in if the noise was bothersome. Gas appliances were a must for me and my cooking habits and the layouts make great use of the space I am paying for. Having a fenced in patio is one of the greatest conveniences I thought I would never find in an apartment. Having in unit washer and dryer is another thing that is far and few between in apartment living. The staff is friendly and will help you if you ask but don't bug you if you don't. The holiday parties are a great way to feel a sense of community, and the public grounds are the best I've seen. The pool isn't great for swimming, lots of bugs and kind of gross, but that was never on my list for amenities that are important to me. The gym however is nice, not a huge range of machines for lifting but they are clean and it's enough to get me out of my apartment and get active. Unless there are huge changes in rent prices or cleanliness I won't be moving out any time soon.
Much of the same from other reviews: Nice looking townhome, but everything always breaks. We have had multiple maintenance problems: Heating/cooling, hard to maintain a temperature in the house, heat wouldnt work in the middle of the night, etc. Closet doors fall of hinges. Repaired multiple times. Kitchen cabinet drawers are cheap and our silverware would fall through. Toilet problems - had to have repaired. We were also sold on some great conveniences, none of which we have had the opportunity to benefit from: Tennis and basketball court. Not functional because people that don't live in the complex used/abused it. Swimming pool - always full of bugs in the summer. Pretty nasty. Business center - printer works sometimes, unless you need it for something important. And it won't scan. Don't worry, if you need to fax something it's like $1.50 per page. Clubhouse - they told us we would be able to rent it out soon. Until we wanted to rent it out and then they said that it wasn't for rent. Would have been nice to know before we signed the lease. Thought this property was overpriced before we moved in, but we were in a hurry to relocate for work so we signed up. We thought all of the "conveniences" would pay for themselves, but they were far from stellar. The service from the team was good, but it's almost as if they can't do anything to compensate tenants if something goes awry...or in our case, everything is subpar. I would recommend that you don't fall for the sales pitch at Fieldpointe, because they apparently will sell you on a dream that cannot be replicated. Unfortunately.