Nice size apartment. Quiet and comfortable. Had a brief roaches problem. But they cleared it up. The maintenance is terrible . They never show up on time or at all. The management never answer's the phone or returns calls. They seem to worry more about me cursing than the job at hand. Yes I said the word bullshit! My cabinets are old and need replacing. I love the space and the area. But they need to get thir s**t together!

Just moved in and I have to agree with some of the reviews here. The stairways and hallways are dirty, so called security doors are broken, or left wide open, and I had to invest in a de-humidifier because our apartment is on the shady side and smells so musty. My hubby says thats Tampa...I pre sprayed before we moved in...let it dry and sprayed again...I know there are roaches because its an apartment complex, so I am trying to be pro active in that department. I have not dealt with management yet, its a good thing I have a lawyer, sounds like I will need him to get my requests across.

My name is Alex, I lived in the Viera at Westchase for just one short year. The pool was great, but the apartments were just OK. The "updates" they have made are extremely cheap. The "Bamboo Floors" are like paper, and our couch put a hole in it the first week we lived there. When we asked the flooring people how much it would cost to replace they told us the flooring was $9 a yard! How cheap, NOT!!! They charged us about $150 when we moved out to fix a 3" hole. The cabinets are just repainted and not that great. Our a/c had problems at least 2x per month, and I still don't think it was fixed by the end of our residency with them. They had to replace the inexpensive carpet in my bedroom upon us leaving, that was a $400 replacement. Lindsey, the property Manager is the one who sold us on the property. She was always very helpful and understanding most of the time. Until they had a break in to their drop box. "BEWARE, DO NOT USE THEIR DROP BOX" They will screw you! After they filed a police report and we attempted to get our money back from MoneyGram(all the time giving them the proper documentation of where we were in the process), they still insisted that we owed them $1235(the cost of our rent). This is when we had to start dealing with Desiree, she's the assistant property manager. She has been rude from the beginning. Avoid dealing with her at all cost. They can't seem to comprehend that the rent was stolen from them. I am a hair dresser, and have many Property managers as clients. They have all told me that their property would have just wrote off the rent to keep their residents happy. Especially since we were paying about $200 more than other people living in the same size apartment. Needless to say it is a year later and they are still trying to recover the rent! So I asked them to send me to collections, and then maybe I will be able to deal with someone with some sense.

Can't wait until Our Lease is up! Save your money.

I currently live here now. I Have lived in many different apartment complexes in several states and this is hands down been my worst experience ever, not to mention the most expensive of all. To start a few days after we moved in we found out that the unit above us was condo owned and the same rules did not apply to them. They threw party after party all hours of the night. CONSTANT noise issues to the point where we had to get the police involved and threaten legal action if the office would not move us to another unit on the third floor. Reluctantly they agreed to move us… So we finally get settled in our new apartment on the third floor, everything is great at least for a while… or so we thought. We start to see a roach here and there. Ok its Florida we think, it’s going to happen. It progressively gets worse… We call the office several times, and they send someone to “spray” but the problem continues to get worse. I talk to other residents in the building and they are having the same problem. I am a very very clean person, and I have NEVER had roaches. It has now turned into an infestation and it’s absolutely disgusting. I pay over $1100 a month to live somewhere that’s infested with roaches and an owner that will not do anything about it. I have lived in sh** holes for less than $500 a month and not had roaches. DON’T WASTE YOUR TIME OR MONEY HERE. Find a decent place for half they rent you will pay here and without roaches. Oh and just ask any resident about the “automatic” gates that are broken constantly and don’t let you in or out. There is nothing like having to wait for maintenance to come open the gate so you can get out. UPDATE... Something i found interesting. Our APT complex recently sent out a memo out to all residents that said they will give a Starbucks gift card to anyone that leaves a positive review online. So basically they are bribing residents to leave positive reviews. That should tell you something...