Store is awesome at passing off refurbished items as 'new.' I purchased a laptop two years ago and had over a dozen instances of either bringing it in for repair or doing the repairs myself. Giving the store the benefit of the doubt, I bought an all-in-one earlier this year. Six times already it has conked out, SIX TIMES!! It doesn't get extensive use, nor do I make any additions to it, so the every-other-month episodes are ridiculous. Brought it in for service and was told the mother board was worn out. Told the guy I bought it at that very store in February after falling under the ruse that the shipment was the day of... "You'd be second only to the factory to seeing it..." As a bonus, after waiting over a month for the all-in-one to be returned from repair, I get it back with scratches on the screen, adapter thrown on top plug-side unsheathed and, now, a very annoying buzz from inside when the machine is on

Wanted to buy nexus 7 lte. After making sure on 2 people that im buying the right item or not, but still, they gave me the wrong item, nexus 7 wifi only.. The customer also dont want to exchange it.. Wow!

DO NOT DO NOT DO NOTTTTT waist your time here! I drive all the way to Bellingham Best Buy Mobile if I am in need of anything. The store is NEVER properly staffed, the geek squad people do NOT know what they are doing in terms of the phones and if you bought their protection plan, plan on them changing the plan numerous of times to benefit them. I would much rather deal with the hassle of Verizon people than EVER EVER EVER go through Best Buy Mobile again! This was the worse idea I have ever had and I am so sick and tired of dealing with all their policy changes and twenty minute waits on the phone just to talk to a human and have them tell me I dont have an account with them? WHAT?!?!?!? I can not say enough DO NOT EVER go through Best Buy to get a phone especially Bellevue!

We where searching for a new TV set after visitng target, Fred mayer and depot i found the great person in the computers department extremely nice and knowledgable! My new electronics looks nice works good. thanks, Best buy.

Awful experience. Despite 20+ staff members walking the floor, not a single one offered any assistance whatsoever. The cashier took 25 minutes small talking with a customer when there was an obvious line. After picking up something purchased online, I've gotten home to find they gave me the wrong TV. Rude, impatient and frustrating service plus many items cost 25% more than Walmart. Go elsewhere!