My wife and I are a young couple, in our twenties, currently live at this location. We give others respect and strive to extend grace at all times. I am writing this review after our multiple attempts to resolve our claims with management and even regional management have been ignored, avoided, and even denied. The previous residents of our unit had, at least one, pet who's urine is still extremely noticeable in multiple areas of the apartment. Management claims that they have done all they can short of replacing the carpet and "don't just replace the carpet whenever." During a conversation with the regional manager (who was on site at the time), I was told that his staff told him they don't smell anything and that he has to trust their word; he declined a personal visit to our apartment. Upon moving in, we immediately noticed we'd be needing to do a deep clean (I should add that neither my wife or I are over-the-top clean freaks by any means). Every room needed to be cleaned but the bathrooms were the worst. We were even able to round up a box full of the previous renter's belongings. The on-site manager said that everyone's perception of clean is different and that their standards of clean are likely different than ours. Also, there is a lack of 'campus' maintenance. Rocks, screws/nails, broken furniture, cigarettes, and garbage liter the parking lot. Would I recommend this property to anyone who has other options? No.
My mother lives here and this place is ridiculous. The fire alarms go off all the time for no reason for hours on end. Even the fire dept is getting tired of dealing with it. The "new" management that took over is incompetent at best and their maintenance man never fixes anything, you have to do it yourself. The doors don't seal so my mother is stuck with outrageous heat bills and the management won't fix anything. They recently told everyone who has pets that they need to give $400 in deposit, even though the previous management ok'd the pets without this deposit. All in all I would stay far far away from this place. They are just ridiculous
Spider infested. Drafty. Poorly built. Poorly managed
