This place is horrible. First, they overcharge for rent. We paid over 1k per month for a 1br 1bth apt. When we moved to a 2br 2bth, they charged 950 a month and then upped it to around 1200! The apartment has been falling apart since we've moved in. We have had to have our dryer replaced, there were spots on the carpets already, cracks and chips everywhere, the drawers in the kitchen are coming apart from opening and closing them. Our garbage disposal randomly started leaking, now our dishwasher is clogged and wont even work. The second bathroom toilet clogs constantly and leaks out in to the carpet, not to mention the sink leaked so bad that it destroyed everything we stored in there and there is now mold all over everything and oozing out of the cracked, subpar craftmenship of the sink cupboards. The land lords are rude and constantly nag and renig on deals they give you. Storage is atrocious. The residents litter all over the place, are noisy, and dented my passenger side door without even leaving a note..and I'm talking about a HUGE dent. Our neighbor peed outside of our bedroom window not feet from his own apartment with a bathroom in it and left their corona bottles everywhere. Maintenance plays pingpong in the office.
Our old apartment has a ceiling leak from upstairs and it took them a MONTH to fix...don't waste your money here.
Oh and the trash bins are never emptied so we have crows, the hot tub is always broken, the work out facilities are ok at best, and residents let their kids run in the streets and run rampant in the fitness room and pools. Cops are also always here constantly.
Facilities are never open. Staff is awful. Nickel and dime you for every expense. Live somewhere else.
Archstone Redmond Hill is run by crooks, has rats, and is extremely noisy. RATS, substandard appliances. But what's much worse than this is the management. I moved in with my dog, was told that if I signed the lease that day there would be no pet rent. After I complained four months later about the noisy refrigerator and the rat that kept coming in behind the substandard dishwasher, they noticed that they had forgotten to ask me for my pet deposit. They tacked another $50 onto my rent for the dog that they promised would be free, and then when I refused to pay the difference, they added an $8 per day late fee, charging me about $1000 for the next month, a few hundred dollars more than I agreed, and threatened eviction. DO NOT RENT HERE. I will sue them and post the judgment and also picket in front of the leasing office. Don't believe their lies. Secondly, THIS PLACE IS NOISY. It sounds like an earthquake when people walk down the stairs, the people upstairs aren't intentionally loud, but this place is made of crap materials so I can hear them walking and talking in the apartment upstairs. This is GHETTO.
This place is AWFUL! It seemed the best choice when we had to move in a hurry for a career change, but every month something new went wrong. Mold. Poor Construction. No airflow. Low-grade carpet/appliances/cupboards. The garbage bins are rarely emptied and overflow which results in crows everywhere. (We've found at least two dead near walkways.) Thin walls. Uninsulated closets the suck out heat and let in bugs. Ancient, leaky, poorly fitted windows with broken seals (which results in absurd electric bills.) And the worst thing, which I admit I should have checked for when we moved in, is you have to give 60 days notice to break your lease...... What is the point of that I ask you? If I had 60 days I doubt I'd be breaking my lease. This place is trash. Run away. DO NOT rent here or any Archstone.
Where can I start? This place is awful. My husband and I moved in last July, and can't wait for our lease to end in 2 months. 1. We signed a lease for a certain floor plan, and on the day when I was supposed to pick up the keys I went to see the apartment which had different modifications made to the bedroom, which made it so that we couldn't fit our furniture in. They put us in a different unit which charged us more and because of their mistake, gave us a grand total of $35 off per month. Whoop de doo.
2. First day, the toilet was backed up. I don't know why I didn't run away then.
3. The noise: I am on the top floor, and I can hear the downstairs neighbor coughing and the next door neighbor's bathroom fan running. I can't imagine what my neighbors have heard from my life. Also, the bathroom fans are very loud, and smell bad.As much as I try and try to clean the bathroom, it can never smell good. 4. The smells (continued). The cabinets smell like... how can I even explain? Terrible, bad breath. 5.Terrible heating or insulation. Don't expect to be warmed up in the wintertime by your heater! It goes straight out the window when it is very cold, you pay 3 times as much for your bill, and still need to wear layers and multiple blankets to try to warm up. 6. Our entire ceiling on the patio fell in. It is made out of dry-wall (smart, right?), and there was a leak which caused the entire thing to fall in. Not only that, but they promised to fix it in 3-4 days, but it took 15 days. 7. EXTREMELY POOR MANAGEMENT/SERVICE: When I went to talk to a manager about the situation, first a nice lady told me that the manager was not in that day, and to come back Tuesday. Ok, fine. I came back Tuesday morning. Then, they were in a meeting. Ok, fine. I come back at 2. Then, Barb (if you ever go in, make sure you DO NOT talk to her. She is THE WORST!) tells me she is "trying to get the manager's attention but can't, can we leave a message or come back later." No, I would not come back later. I will wait for the manager. She became extremely flustered and came back in 30 seconds with Toni, the manager, who then promised us that she would talk to her boss and corporate about our concerns of not feeling safe in the apartment and said she would call us later, and never did. If this isn't enough for you to go running, I don't know what is. LOOK SOMEWHERE ELSE. I am not someone who ever bothers to leave ratings, but I want to warn people. I put in my notice of vacation today, and I am counting the days until I can move out!