This is not the first apartment I have moved my child into in Miami. I have much experience dealing with landlords and living conditions. Of all the apartments, house rentals, landlords and management companies I have dealt with, Red Road, led by Gabriel Fischer was by far the best. We came to Red Road in January coming from a complex with a truly difficult staff. We were welcomed, well informed, given a fair rate and assisted at every turn for a pleasant move-in for my daughter and her roommate. We find the on-line portal very convenient. When a work order is placed, Tyrone has taken care of it efficiently. Brandy is a pleasant surprise. With one phone call and 5 minutes she took care of a problem my daughter was faced with. The place is clean,very conveniently located for the U and is kind to the lifestyle of the college student. Gabriel is there for you night and day. When a phone call or email is sent to him he responds immediately and resolves the situation promptly. Thank you Gabriel and Red Road Commons.
The location is good for its proximity to UM and Sunset Place. Brandy in the front office was very nice and helpful, and all of the maintenance staff is helpful and friendly, especially for the horrible work that they have to do fixing the many things UM kids break/mess up. Too bad it's full of messy loud college students.
Our relationship with Red Road began months before arrival time. Gabriel Fisher and his staff (Cecilia,Vanessa and Brandy) were there to address all issues and answer all questions that come with being a first time renter. The moment we arrived at Red Road we were greeted warmly by Gabriel and his staff. Gabriel walked with me and my daughter to the residence to see if a prior issue had been addressed. It had not, but Gabriel took care of it and had the subcontractor there with the hour! Gabriel has gone above and beyond in his role as Leasing Manager Of Red Road. He has physically assisted in unloading the car and delivering to the apartment, helping a stressed mom move furniture and tackle a task in room set up, delivering touch-up paint to the room and asking if there is anything more that he can do!!! He truly made move-in more efficient and enjoyable. The maintenance staff (we have been assisted mainly by Jesús) has also been extremely conscientious and responsive. I feel so very comfortable leaving my daughter with the friendly, approachable employees at Red Road whom I know will be attentive after my departure. -Patty Paster
Redroad commons is a good community for student because it is the fastest service and it is the nearest to the univesity of miami, so I recomend to go to Vanessa if you decide to rent an apartment in this community becuase she is the most helpful administrator ever and Gabriel Fisher (the community Manager).
As a third year returning law student resident, I am proud to call this place home. This is a great apartment complex to live in because of the unbeatable location, the good apartment layouts, the excellent front office personnel, and the helpful maintenance staff. First, the location is unbeatable. Three grocery stores within walking distance, numerous restaurants, sunset place, AMC movie theaters, LA Fitness, and the UM Campus across the street make it convenient to live in highly traffic-congested Miami by reducing or eliminating the need to drive to most places. Second, the management in the front office have never been anything less than prompt, courteous, and professional. If they don't answer the office phone, it is usually because they are very busy. The community is fully rented, so they often have all their lines tied up. Instead of calling, just walk into the office when you get a minute and they will greet you with a welcoming smile and happily assist you with your issues, as they have always done for me. Third, the service staff is top notch. They are extremely good at fixing anything that can break or go wrong in these apartments, and the turnaround is usually less than 24 hours. I'm telling you, these guys are magic and will make living here very easy for you. They all have good personalities, a diligent work ethic, and are very friendly. There are a few factors students should consider before renting here. What to be wary of: 1) Ladies, there are sketchy characters that come out after dark. They do not live in the complex, but rather in the surrounding neighborhoods that are quite a bit rougher. This is normal for this area, which I will refer to as the area past the west side of UM's campus. Going west of red road, the average household income drops off dramatically. This is not, as many other reviews here claim, attributable to the Red Road Commons community. Any living situations on or near red road (and north of US1) will encounter this, but it is nonetheless important to be aware of, especially if you are a female. If you are a man, this won't be a problem for you. As a man should, I walk my girlfriend to her car after dark if she is parked in one of the close street parking spots. Nobody has ever given me even the slightest hint of trouble in over two years of doing this, but prospective female residents will most likely feel uncomfortable walking alone at night outside the confines of the Red Road Commons property. 2) Street parking can be difficult to find. I have a spot in the community garage which solves this problem for me. On nights when many undergrad are partying or pregaming to go out, most if not all of the street parking spots will be taken. Just a heads up. 3) Speaking of undergrad... There are a lot of young wealthy UM undergrad partiers that live in this community. Building B, with the pool, unsurprisingly attracts this type to those units. Choose a quiet building, like Building E, and a top floor unit if this is not your scene, and you'll be happy.