My boyfriend moved here after moving out of his parents' house because it was very inexpensive. I really wish he hadn't. They boot cars for having expired registration. The laundry room is gross and clearly never cleaned. The clubhouse (which is the only place to get wi-fi on the premises, is super hot; I don't believe there is an AC. And the inside of the apartment is even worse. It smells constantly. We complained to management about this, but nothing was done. The insides of the cabinets are dirty and covered in stains from who knows what. And tonight, (this was the final straw for me) the water came out of the sink brown. BROWN! And this happened right as I was brushing my teeth. Trust me when I tell you, if you live here, you will definitely get what you paid for.
*****!!!!!DO NOT RENT HERE!!!!!***** 1. The staff are disgustingly unprofessional, unethical and unlawful BULLIES. We received a call from the front desk on 07/14/2014 asking if we had a chance to move out that day.... clearly confused, my husband insists they have the wrong number. The manager says, "no, we put a 7-Day eviction notice on your door 7 days ago". One: Bullshit. I was home that whole say, no one came to the door, and no one left anything on our door. Two: For what? Our rent is paid. We received a noise complaint two weeks prior, but that was taken care of. Their explanation: "it's just not working out". I'm sorry? Are we dating? Nevertheless, we're told our "eviction notice" will be hand delivered the next day. 7/15 passes... no notice. 7/16 passes... no notice. Finally, the evening of 7/17, we receive a call from "management", who say we've received "several" complaints by "several" different neighbors. My husband asks for documentation to prove this. Manager says, "we don't have any". After several minutes of pointless BS, the manager says, WORD FOR WORD, "what's it gonna take for you just to turn in your keys?" Now THAT, ladies and gentlemen is HARASSMENT and grounds for a serious lawsuit. Now, we noticed a change is the staff's demeanor after we asked them repeatedly to fix our stairs (loose step), and clean up the BBQ areas once in a while. And, no.. our requests still have yet to be fulfilled. Their bully-like tactics may work on these young college kids, but not for us. They're in for a rude ass awakening. 2. You can find something MUCH larger for MUCH cheaper. The price per square footage is ludacris. Do your research and shop around before you commit to any lease. 3. If you value your sleep, you're not gonna be happy. We have gunshots going off every weekend, drunk assholes throwing rocks through windows, bass-thumping wannabe thugs blasting stupid hip-hop 24/7, weekly domestic violence incidents... the list goes on and on. And this is just in the area I live in. It could be worse amongst the 500+ units on the property. 4. The pool is disgusting. It hasn't been cleaned since it opened in May. It's cloudy, and full of insects. Oh, and nasty people never pick up their dogs' shit. Bottom line, DO NOT live here. This place (and their useless staff) needs to be run down with bulldozers.
Its tolerable for the price. We had a short lease and thank God we didn't sign a one-year lease. The community is well maintained and I love all the grass space for our dogs. The downside is the condition inside of the apartments. Cracks on dry wall roof, outdated and flimsy old bathroom and kitchen cabinets (not terribly clean either), humidity build up in between window glass panes that doesn't go away, and... mold. Yep. Mold. We reported a mold under the kitchen sink... they just painted over it. Then in our shower the soap holder on the tile wall fell off, clearly can see rotten wood and mold in there, what did they do? Instead of fixing it properly they slap on the white plastic shower wall right over it. Sigh. Really SunVillage? Its also ironic they have a whole page on mold preventive in their lease. They're not exactly upholding their end of this agreement. Thank God our lease is up soon. If you're looking for a temporary place, this will do. But a year or so, you'll go nuts. On the other hand, the loft design is pretty cool. Oh... the laundry facility is nasty. Tenants aren't exactly clean and conscious of other tenants. They leave detergent build up in the soap dispenser, bleach, and all kinds of stuff. It's hard to find a 'clean' washing machine (I don't trust washing my clothes in a machine with unidentifiable liquid in the soap dispenser that could potentially ruin my clothes) and just about every time we wash our clothes there at least one of our shirts get this permeant oil spot that doesn't come out.
Lived almost an entire year here. Do not even consider. The grounds look amazing, but once you enter your apartment you'll know why they are rated so low. Everything is from the 80s and it's falling apart. Mantinence obviously has no skill or care anymore. They fix something half ass and it just ends up falling apart again. Everything is outdated and disgusting, do not look in the nooks and crannies or you might find a new organism. Especially under the stove and ridge. Do not rent, do not consider. This place needs to be demolished.
Please take the previous reviews seriously! Do not be fooled by the tour and the landscape. The apartment you will be living in looks nothing like the apartment you were shown. Your apartment will be filthy upon your movein with a stained carpet, broken blinds, and mold. Your roof will leak, your appliances will break, and you will wait months for the useless maintenance workers to grace you with their presence. The walls are paper thin, and the noise is endless. The shuttle to the UNM/CNM campus is the only redeeming quality about this place, and you are much better off living elsewhere. This is not the place you want to live if you want to study in a quiet space, and this is not the place you want to live if you want to be charged reasonably for the quality you receive. Please do not move in here. This is not a singular experience. The majority of the people who have lived here, regret it. Do not make the same mistake, because if you try to get out this miserable experience you will be charged through the nose. I hope this review can prevent others from having to suffer through this place for 12 months.