I shouldn't even give them a star. The Manager is rude and does not care about the feelings of people living there. My sister kept telling me how the Manager would give everyone a hard time with anything but I didn't really believe until my experience with the passing of her death. My sister passed away suddenly and we were heart broken but we were told we needed to move everything in 3 days so there wouldn't be a charge for another month. We worked hard at clearing our her apartment and we just had 3 more big items to move out to complete it and the elevator broke down and now we have to pay another month because of that. So we lose because of their elevators not working.... not because we couldn't move the items. We had men with trucks there and now WE have to reschedule and they are charging us extra because it is going into another month. SHAME ON THEM!!! We should have been arranging her funeral instead we are dealing with a Manager with no heart.