I am having problems with them all the time!! They dont call back nothing. The guy that is suppose to help does nothing. I have a problem in my bathroom the sink water smells really bad and yellow water comes out for about a month now. I have to go to city hall thats my only way to get something done. I dont understand what kind of company this is.
I've been living in a property managed by MCM for a month now, and I don't have hot water. I've given them $4,000 of my money, and I can't for the life of me understand why they are not fixing my problem. Before you think about renting from them, read all of the yelp reviews- I wish I had. If anyone from MCM is reading this, I have left you several messages, and I'm upset that my calls haven't been returned. I have had several issues with you, but taking cold showers is unacceptable. I will continue to post reviews on every single avenue possible, and call you every single day until you fix this. Try taking cold showers for a month, and then tell me you can't understand why I'm so upset!
I lived at an MCM Property (1211 N Ogden Drive) for the past 5 years and just moved out to live with my boyfriend downtown (otherwise I would still be there). My time there was great, it was clean and full of plants and flowers. They always decorate the building for the holidays and i feel like that is a nice touch. Haim (the manager) was so friendly and helpful. Anytime I called about maintenance issues, they were quick to respond. It's a great building to live in and a safe neighborhood, I always felt comfortable there and everyone there is friendly. It is an old building so sometimes when they work on the plumbing, your water can be brown for a moment. I know they have been upgrading all the apartments though so they continue to better the property. My unit was charming with a balcony, built in cabinets and storage and the closet in my room spanned 1 wall (pretty big). I would definitely recommend living here and would rent from this managment company again given the opportunity.
4/16/2013 DO NOT RENT FROM MCM! I had an appointment to see a property located at 3300 3rd St property at 12pm with an agent named Heim. My family and I waited for 15 minutes outside in the cold windy day. Heim would not pick up his phone and we decided to call MCM Property Management. The receptionist picked up the phone and told us that he is in the office and in an appointment. Then she put me on hold and when she came back on the phone, she informed us that Heim is actually not in the office. She said, "Heim is usually not late for his appointments and it must be an emergency." So, as upset as I was, I asked her what we should do. The receptionist told me that I should leave a voice mail. HOW RIDICULOUS IS THIS? It does not end here. So I told her that it is cold and windy out here and punctuality is an important trait as a property manager. Before I could even finish saying PROPERTY MANA.... the receptionist interrupted me rudely and said, "LIKE I SAID, IT MUST BE AN EMERGENCY, IF YOU WANT TO TAKE IT UP WITH HIM, TAKE IT UP WITH HIM!" What a kind and professional receptionist. Instead of apologizing for her fellow workmate, she flicks you off and says it is none of my business. MCM Property Management has quite an excellent group of employees and they are not getting any of my business.
I have been very happy recently with the response to my dishwasher issues and Christian Taylor, taking over for Candice has been very helpful and has kept me informed via email very well.The dishwasher is supposed to be replaced this Friday so we will see if that goes well. I have lived at Martel Manor for 9 yrs and it wasn't updated/renovated or cleaned before I moved in so things are old, the stoves are old the bathrooms and kitchen tile is gross. I still have a ceiling tile missing from the air conditioning unit leaking and soaking the tile and then it disintegrates. It keeps happening and no one has been able to fix the leaking and when it's running it is so loud. But it is much better living there since MCM has started managing the property and having an emergency contact if something really bad is happens.