I lived in the Elements for about 18months. (958 building). The gym equipment wasn't maintained properly. The elliptical machines were broken (but usable) for most of the time I was in there. They also rent out the gyms to a fitness group who use it as well. Saying that I never had an issue getting to use the equipment. I was on the 12th floor, and it was very quiet. I did bump into my neighbours about once a week/month. The fit & finish of the kitchen was fine.. it wasn't as good as the braven next door, but it was also a couple of hundred cheaper. It was expensive though. The rent increases was large (I had 2 in my time there). I never had a problem with the concierge or leasing staff. They seemed friendly enough. They hosted regular movie nights, which were ok, but poorly attended for the most part.
The leasing team is nice but they seem to be completely detached from the property management team that is the absolute worst group of people. They will try to screw you no matter what. Don't let them fool you with a polished veneer. The building looks cool and it looks like there are excellent amenities but the pool never has a good balance of chemicals so it's either dirty or reeks of chlorine, the gym is always busy with trainers and people that aren't from the building and nothing is maintained, there is a free coffee machine but there are rarely ever cups. The appartments are terribly layed out with nooks and crannies that are unusable or a giant concrete post in the middle of a room. all the furnishings are of the lowest ikea quality to keep prices a bit lower than some other buildings in the area. Don't live here.
I stayed in Elements 989 for 2 years before moving out. While I have heard better reviews about the other 2 buildings, 958 and 909, staying here was a nightmare. Issues below: 1. Extremely expensive: The apartments are extremely pricey and will keep increasing by $150+ on every renewal. In addition, the water sewer garbage is more than anywhere else. I used to pay ~ $150 for a 1 bed apt with my wife. The thing is they charge for various collective resources like the gym/other amenities, so its more than what you use. Plus they have a weird system of billing which is extremely confusing, they will first bill you for what they approximate you used, and then show charges for what you used later. The online billing system is a mess, and this is coming from a guy that has a Masters in Engineering. 2. Parking: If you come in late night, weekdays or weekends, good luck with your parking. There is a "find your spot" parking available which irritated a lot of residents. So they force you into reserving a spot based on $100/month. Most time at late night, you will not find a spot in 989 and will have to park under 958/909 elements. 3. Maintenance/Management: Awful to say the least. I stay in the so called "Luxury" apartment and had atleast 15-20 AC repair requests. It broke down every few months, so it couldnt heat in the winters and couldn't cool in the summers. Inspite of repeated notifications, it only took 2 years for the AC issue to be found and stabilized in my apartment. On an occasion when my bathroom was locked out, the management realized they had the wrong emergency number listed on the website, and the emergency maintenance guy didnt reach out untill the next morning. Basically they dnt care, because they know if you leave, someone else will come over. 4. Elevator: Be ready for only 1 elevator to be working most of the time in 989 and when it does it is extremely noisy. 5. AC extremely noisy- only when it works. 6. Move out charges: If you indeed end up staying here, be careful of the move out charges. Like a lot of other reviews state, they overcharge you, so if you arent detail oriented, they will try their max to get as much money as they can, out of you. I was charged for keys/clickers that I had already returned to the front desk, and then some ghost charges added to my cleaning as well. Positives are the amazing view and facilities both inside and outside the apartment, the proximity to bellevue mall etc. In short, if you have loads of money, dnt care about increasing or hidden charges and can do with a sub- standard management in a luxury apartment, go for the view in these apartments.
They have everything you could possible hope for. I don't know what the negative reviews are talking about. I especially love the French Bakery, yum! Maintenance is also very fast and friendly! I love living here!
Great location, awesome views, nice and big bathrooms, good gym. My first reaction was that it was very noisy because of the i90 highway, however I got used to it pretty quick and enjoyed the view. *Appliances are pretty regular except that A/C is extremely noisy! Try to turn it on during your tour. If you are a light sleeper it WILL wake you up every night! I can sleep through anything and it does wake me up sometimes. *No free parking. Non-designated parking is $70-100. Depending on if you will get a deal. Residents can park only on P3, P4, P5. If you like to come home late at nigh, be ready to drive to P5 to find a parking spot. *Sewerage/trash/water are extremely expensive.~$110. Don't forget to add electricity. *Seward sometimes smells in the hallway. *Cinema and gym equipment was broken for weeks and months and nobody fixed it. *After my first year lease ended lease price went up $250. *any extra magnetic key for will cost you extra ($30 if I remember it right). *during signing of the lease, pay attention to the extra charges at the move out date (carpet cleaning $60 etc)