I would give this company a Poor-Horrible if I could. They misrepresent a lot of their properties, claiming excellent locations and then taking you to a completely separate neighborhood. We had an incident with a 3rd roommate (who was international) who didn't have a co-signer, which we discussed with the Rapid Realty agent, Ivan. Ivan said he spoke with our landlord and it was ok to have a 3rd roommate who was not on the lease. Fast forward 6-months later and our landlord is furious because they knew nothing about this 3rd roommate and Ivan flat out lied when we explained the situation, claiming he knew nothing about it. Really shady people with bad business morals. They do NOT have the customers best interest at heart.

I called about a specific listing on Craigslist and "Peter" tried talking me into seeing other, more expensive, apartments. He finally set an appointment for me at the apartment I had called about at 7:30pm. I arrived at 7:25pm and called his cell to say I was there, no answer. I waited until 7:45pm and then had to leave. What if I had taken public transportation and had been standing in the freezing cold for 20 minutes waiting! Awful service!

As a landlord, these guys are terrible. Constant calls from different offices -- they bring any warm body to see the apartment. It doesn't matter if they qualified or not. What a complete waste of time. Stay away.

Found us exactly what we wanted! Incredible staff, follow state regulation and make you feel really comfortable and confident in our rental submission. JASON is the BEST

Bait and switch nice apartments, pressure you to put down a deposit (which include credit checks, which they probably pocket), hold your deposit for weeks even after any and all deals go sour, and purposefully exclude pertinent details of all transactions. And on top of that, customer service numbers listed on their website and other areas (of which I've yet to find an end to) lead to full voice-mail inboxes, incorrect extensions, or transfers to the "correct main office". Wonderful.