As an interior designer attention to detail is of utmost importance. It is something my clients appreciate in me, and I in turn appreciate in others. Ben is my brother and though I of course love and respect him, I have a new found extremely high regard for his attention to detail. Ben recently put me in contact with one of his clients. This client was looking for help in renovating two bathrooms and updating a kitchen in a Beacon Hill condominium in preparation for putting it on the market. There is a long way to go before the home is finished and ready to list. Most other agents would fade away until they were needed. Ben has been in constant contact with his client as well as myself wanting to keep in the loop and know as to the status of the renovations. He has also recommended a contractor to do the work. His attention to all the details of the renovation as well as high amount of attention he pays to his clients and willingness to go the extra mile speaks volumes for the service he provides to his clients.

WORST experience of my life. This company barely knows how to function as a company. They are late, inconsiderate and have no care about the customers. They don't answer the phone when you call and their voicemail is always full. On every level of the hierarchy they are insufficient. Their emails are essentially demands and they will be practically incomprehensible. Their renters are illiterate and next to impossible to reach. They also expect you to be able to read their minds to know when and where payments should be made. All they want is their Brokers fee, which is ridiculously expensive. They don't value you or your time so don't give them your money. You are better off throwing it out a window or setting it on fire. Chances are you will see better apartment results than the "service" they provide. Proper Realty is a lame excuse for a company.

I used Proper for the second time recently and was certainly happy that I did. I've gone through the rental process a total of five times in Boston and had nothing but difficulty except for my move to Brighton last year through Proper. When it came time to look again, I noticed an ad online from one of their agents, Patrick, and responded. Another smooth transition, this time from Brighton to Brookline. Keep up the good work for next year!

I was helping a friend look for an apartment in the area. We worked with an agent at proper named Jordan. He was very helpful. He found my buddy an amazing place and secured it for them. He was in contact with my friend throughout the whole process and made the experience a pleasant one.

Very professional, personable company. I've tended to stray away from bigger corporations in all my business dealings(banking, insurance, real estate, etc.,) and have so far been delighted. My experience with Proper group was no different. I sold my condo in Boston through them and felt as though they truly did value my business.