Their apartments are cheap, but it's not worth the price. They are very unprofessional and their places are run-down. The management always seems to be annoyed. They are always fixing something in the apartment complex. When an intruder came on several occasions, they were unhelpful and unsympathetic. The police, on the other hand, were very helpful. I would rather live under an interstate bridge than this apartment. It would probably be cleaner and safer. If a friend asked me whether they should live here, I'd say DO NOT RENT BARZELL!!!!
THE WORST LANDLORD I HAVE EVER DEALT WITH...and I have dealt with the worst. DBC was a joke, but I would rent from them for twice what they are worth if Barzell was the only other option. They come in all the time, unannounced, and act like you are in their way. The maintenance is nice, and will work with you, but only within the restrictions of management. The apartments are old, smell, and are full of every bug you can imagine. The cabinet doors would just fall off in the kitchen, once almost hitting my newborn in the head. I advised them about BLACK MOLD in my 5 yr old's bedroom, and they DID NOTHING. They just let it go, along with BLACK MOLD in several places throughout the apartment. The upstairs bathroom flooded down into ours and it started to leak through the ceiling...all they did was fix the leak. They said they would not be repairing the ceiling. Then, after it had molded, and we all started to get sick...they tried to tell me it was my fault. They are awful people of the lowest standards in this town. THEY WILL RIP YOU OFF. Do not rent from them...trust all of us leaving reviews here...DO NOT RENT FROM THEM! Contact Dan Johnson if you want a quality place for the price...best landlord I have ever had!
Never before, not by Wal-Mart or any other business, have I been treated with such blatant disrespect. The Landlord knows we are students and is interested in little more than collecting our money. Her assistant, and main point of contact, is insufferable. She's the type of person who will knowingly be inconsiderate just to establish their dominance in a situation. She shows up unannounced for showings all the time and took it personally when I asked her to call ahead. Barzell in a nut shell: I was woken up by my roommate at 7:30 A.M. on a Wednesday, he told me I had to move my car from the driveway. Barzell had sent roofers over UNANNOUNCED at 7:30 in the morning. I was asleep in my bed and next thing I know I'm wasting their time. Huge trail taking up our driveway, constant banging and creeks above us. No call ahead, no thank you. The house was a mess when we moved in. The basement flooded, and they made us pay. You have one day to pay rent and then you're charged a late fee... You are just dealing with low class people at Barzell.
The absolute worst. Gas leaks every month. One month a gas leak leaked 5-6 cubic feet of gas per day into the apartment, I had to check myself into emergency care and they refused to compensate me even for the $150 gas bill when something was clearly wrong with the building and they even admitted the problem and came out to fix it. Also, kept over 3/4 of the deposit because "their records showed" I hadn't paid the full rent when I know with 100% certainty that I had--but, with moving, I lost some of the receipts and had others in different places and was unable to do anything about it. ABSOLUTE WORST. THESE PEOPLE SHOULD NOT BE IN BUSINESS.
The other review is right, my house was incredibly crappy and the staff was unimaginably rude. They know they have college students by the short hairs. They wouldn't even fix our front door which had been kicked in (before we moved in) even though it wouldn't close/lock!!! Finally a repair man who was there to check the splitting/cracking/leaking foundation noticed it and was shocked. He replaced the lock immediately, but the actual management company was a bunch of assholes. Most east campus landlords aren't any different, REMI and Z-Rentals I personally know are sleazebags too. Dan Johnson was a good landlord, Moss Creek is run down and the landlords are never around but its good by east campus standards.