My family and I lived in this apartment complex for over 2 years and always kept the place meticulously clean and never had any pets. We had to move out to a more affordable place because we were going through some economical hardships. A month after we moved out I received a threatening letter from them claiming that we caused damages to the apartment. I was absolutely shocked since we returned the place back to them as we received it and nothing was broken. The letter stated that I'm going to be reported to collection agency if I don't pay for the damages. This company is a fraud Do NOT rent apartments from them, stay away from this place! Charges are 1--Trash Removal 2- Carpet 3- Cleaning and ...

Lived here for 2 years. Good experience. Apartments, and the community in general, are well taken care of. It is a great location. Right down the street from shopping center with grocery store, pharmacy, etc. Easy drive to Dulles Town Center shopping area. Dulles toll road access is right down the street. Good walking trails that connect all the surrounding neighborhoods and parks.

Unless you have money that you are willing to throw away, do NOT rent here. It is akin to most large apartment companies in the area in most of its leasing practices, so READ YOUR LEASE carefully and make sure to save ALL receipts of your payments to them. They will use every excuse to squeeze as much money out of every tenant as possible. I'd love to say at least one good thing about this apartment complex, but I can't think of much besides the fact that the maintenance staff is amazing. They are quick to respond, courteous, and efficient. I always had my issues fixed the same day I called, even if it was something small. But all-in-all, Broadlands Apartments is the worst place I have ever lived with the most predatory practices I have seen in any apartment complex. I hope that I can be an example and help others avoid the hardship and frustration that they have caused me. About 90 days before my lease end date, I received a call asking if I wanted to renew my lease. I indicated that I'd be leaving on my lease end date. While attempting to move out, I was told that I needed to give 60 days WRITTEN notice of when I'd be moving out, regardless of my lease end date. On further review of the lease, I found that it does have a clause stating this precisely (read your lease!). It was a small oversight on my behalf, and they completely took advantage of it. According to the lease, I am required to pay for 60 more days at a much higher month-to-month rate. In the same vein, when moving in, I paid first month's rent, last month's rent and my security deposit (which was equivalent to a month's rent). This turned out to be a little over $3000. When receiving the itemized list of expenses for my move-out, they indicated that I had only paid a bit over $2000 on my move-in date. I did not keep the receipt of the money order that I gave them on my move in date, so there is no way for me to prove that they have made an error. They are requiring that I pay the difference or they will call collections. So, be careful and save all of your receipts! Another incident occurred in the same week involving my parking space (which is directly in front of my apartment door). Someone had parked in my parking space. I tried to call the office but they were closed. I also tried to call the maintenance line but was routed to an office in South Carolina and told that they could not help me. I then called the towing company that has a contract with Broadlands and was told that the contract had expired and they could not help me either. This would all be fine if there was any guest parking available. But during this time, the apartment complex near ours was under construction, so they were told to park in our guest parking. I had no where to park for fear of being towed by someone else. I ended up parking on the side of the street with a note on my car indicating why I was there. Luckily, I was not towed. Upon calling them the next day, I was told that the parking space directly in front of my house is not actually mine. I would have to pay an extra $50 to reserve it. I was never told of this during my entire year of living in Broadlands Apartments; not even when signing the lease. I assumed it was my spot because the first two months I was there, there was a sign that said "Reserved." It fell down and I assumed it blew away. I was NEVER told that I did not have a parking space until it was too late. Broadlands Apartments will use every avenue to steal money right out of your pockets. Again, I cannot stress this enough: read your lease and understand exactly what you are getting yourself into.

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Nice enough apartments, but there is absolutely NO place for bike storage, making it difficult to commute by bicycle. Pretty disappointing, as the gas prices keep getting higher. A bike rack or two shouldn't be too much to ask, should it?