The location is great, the staff on location are great. It's the company, Rockrose, that is unbelievably awful. First, the structure of the building is terrible, as it leaks in our apartment every time it rains. The maintenance staff has done patchwork every time. Only to have it leak again. What else can they do? They'd have to tear into the actual infrastructure, but Rockrose would rather have our extremely high rent instead of fixing it for good. That would cost money and make a tenant happy. Second, they'll offer you a great introductory rate to get you in, then jack up your rent when you try to renew your lease. Great way to reward loyalty. This is on top of their building falling under rent control laws, but they're disputing the courts finding because that would mean they can't price gouge anymore. They got a huge tax break for development, and they want more of your money too. Third, every morning the elevators and common areas are littered with bottles, cans, and even partially eaten cheeseburgers because many tenants treat the place like a garbage dump. Not really Rockrose's fault, but they can easily prevent this. Great rooftop too, but good luck trying to get your guests up there with their extremely strict "tenants only" policy, which they implement whenever they feel like it with little warning via extremely rude security guards. Short story, don't rent there unless Rockrose sells the place to another company that will actually respect you.