Horrible place to live. I moved in and eventually my apartments floor started sinking where I had stress fractures in my wall, the crown molding was separating from the wall, and the manager said it was just settling. Took me to say I was contacting an attorney before anyone did anything. They moved me to another apartment the ended up with mold in the vent system. Along with many other issues. The maintenance supervisor is horrible, the office manager has no people skills. I talked to corporate about her and they said they would have to send her to training again. (AGAIN???) When I discussed issues with corporate during my parting they said there will always be mold there because the place is built on an old mangrove!!! Real healthy huh? There is no parking for any guest, and hardly any parking for the tenants. It could be beautiful, but with the issues you just don't get a chance to enjoy it. It is a shame.

STAY FAR AWAY FROM THIS PLACE I lived in this hell hole for 6 years. Firstly this place is ghetto with new paint. There is black mold infesting half of the buildings. Most of the residents I speak with have had a black mold infestation. Also something they won’t tell you. THE FOUNDATION OF MOST OF THE BUILDINGS IS BEING HELD UP WITH JACKS. The apartments have had foundation issues as far as I can remember. If you go into just about any apartment you can see the cracks in the walls that the horrible maintenance workers patched. It makes me feel very uneasy. These people are lucky the health department hasn't been called yet, especially about the black mold infestation. The maintenance is an absolute JOKE it takes them at least 3 days to respond to a request. I recently moved to Lansbrook Village and it is a completely different world. The staff is all nice and courteous unlike Boot Ranch West. Wendy, the Slumlord is a complete, repulsive bitch. She had the nerve to yell and curse in my sons face. She has NO people skills whatsoever and likes to demand people to do things. She talks down to you like you are a peasant and wasting her time. Ask any resident and they will tell you the same thing. I have called numerous times to complain about her and I found out she has a lot of other complaints. A little bit about the property: The pool and hot tub are disgusting and never kept up with. I hardly want my kids to even to be in them. They try hard to make this place look good from the outside, but I assure you once you are in it’s a total different story. Wendy will tell you anything you want to hear until you sign the lease. The parking situation is AWFUL unless you pay $20 a month for a reserved parking spot. Oh forget about having guests because they WILL get towed, unless you have them park a HALF MILE away in the so called shitty “visitor parking”. It’s actually some shells poorly placed over dirt far away from the complex. So unless you feel comfortable with your guests walking a half mile to your apartment at night with hardly any streetlights, don’t let them drive over to your place! Tell your guests to also not come over until after 5 because if Wendy sees guests she will threaten to “trespass” them. She tried to make my guests prove that they lived in the apartment complex and when they said they don’t live there she threatened to have them arrested for trespassing. (Keep in mind my guest was a 56 year old woman with arthritis). In my opinion Wendy has no heart and only cares about herself. Long story short unless you like living in buildings being held up with jacks underground and mold infestations whilst being treated like shit then stay FAR away from this apartment complex. If I could give this place negative 5 stars I would.

If you are a gym or pool person, stay away from this place. The pool is small and always crowded; it is dirty and loud. The gym is a joke (2 treadmills, 1 doesn't even work and it's smaller than the size or my living room).

This place is a joke. We been here for almost a year and have complained on a regular basis about the serious mold issues in our unit. I have small kids who are constantly sick and my son who has been in and out of the hospital due to his breathing issues. Wendy is beyond rude! She will say what you want to hear until you signthat lease. She has no heart or customer service skills. Her assisant Kathy is a liar and nothing but Wendy's lap dog! This place is over priced!. The pool is never cleaned, all summer there was no access to the public restroom so people where peeing in the pool. There are drug deals galore here, i see it everyday. Cars who have the permit stickers are also being towed. Save your money and go elsewhere. Its a health issue and now i have the health department coming to do a mold inspection and an air quality test! I know they will find it unsafe and once its doucmented i will be contacting an attorney! She was charging $85 for a garage that floods but then i find out others pay way less! She picks and chooses who she helps and who she doesnt. I wouldnt waste anytime with this dump!

I lived here for 4 years and loved it. Staff and management were always friendly and professional to me. The grounds were always kept up, and maintenance was fast. The only reason I moved is because they had to raise the rent due to the major and necessary renovation.