I can't speak poorly enough to my experience at Magnolia Glen. It took me more than a month dealing with the office staff to even lease an apartment, because they will not return your calls, and most of the time won't even answer the phone. The inside of my apartment was clean because the person who had moved out that day had cleaned it (thank the Lord), but everywhere outside is a mess. Spiderwebs everywhere, flickering lights, shrubs growing through the fence of my porch. And they won't answer the phone for me to schedule maintenance! 2 weeks into my stay my car was broken into, which is no surprise. The parking lot is very dimly lit, and there is no security provided by the complex. MY FIRST NIGHT IN MY APARTMENT I WOKE UP TO A SCORPION IN MY BED. DO YOU NEED ANOTHER REASON TO GO SOMEWHERE ELSE? Water for my 1 bedroom is $60+ per month, and you have a different window to pay rent every month. Looking to trap you in some $100 fees! Stay anywhere else, even if it means renting a hotel room for 6 months.

Because of the staff's complete incompetency and total apathy, my husband and I are pretty much homeless. We went to look at the model apartment and decided to move there based on the fact that we could move out after we bought a home. The staff seemed caring and helpful. After we agreed and signed a reservation agreement, the staff never answered the phone, never called us back and when they did talk to us, they would say one thing, and then either do the opposite or tell us the opposite the next time we asked. A week before we were to move, we found out that they were changing our apartments due to a water leak. The day before we were to move, we went up there to look at the apartment, but it wasn't ready and they wouldn't let us in. After we sat there forever, they let us in and we found no lights at all in the apt. The next day, we packed up to move and called and the apartment wasn't ready as of 1 p.m. that day, move in day, and they wouldn't let the utility people in, even though they assured us they would. We were then told that the policy is you can't get the keys until after 5 p.m. the day you pay your first rent. Who moves at 5 p.m. at night, especially when the office closes at 7?! We went up there to finally tell them we weren't moving. When we got there, the staff, one who wrote a glowing Google review of the apt by the way, yelled at us, called us liars and asked us to leave. I've never been treated with such disrespect in my life. This is how you treat a customer, a client? In the end, we're happy we didn't move in there. Through work, I've met people who live there and say it's an awful place, things are always broken and it's not a safe place to live. So, I plead with you, please don't even consider this place! We decided it's better for us to be homeless than actually live there.

This is the WORST place I have ever lived! Slow maintenance, unprofessional office staff, Staff will tell you right out LIES! $90.00+ Water bill was total shock and surprise (think that should be communicated at lease signing!!) Garbage in the middle of the streets throughout complex. Trash compactor is ALWAYS full, even though we the tenants pay a monthly fee. I could go on and on. I WILL NOT be renewing my lease here. Fool me once, shame on you, Fool me twice, shame on ME!!!

I moved in around the end of May and the apartment was not ready when they said it would be and shame on me for being the nice guy. I had a two page punch list of items that needed attention upon moving in. Most of the items were taking care of but not with out constant inquires and pushing on my end. I still have issues and feel defeated in chasing resolution. The maintenance and management is substandard at best. I will not renew my lease here.

TRASH PLACE TRASH STAFF.... NEW EMPLOYEES EVERY WEEK WHAT DOES THAT TELL YOU. UNPROFESSIONAL SORRY LAZY DUMB STUPID EMPLOYEES....TRASHY GHETTO GHETTO GHETTO..............STAY AWAY BETTER TO LIVE IN GATECITY TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TRASH TAKES FOR EVER TO GET THINGS DONE.