This place is disgusting. I wish I could load a pic of the water that is coming out of the faucet. Do not move into this hood ass place! Worst place I have ever lived in my life and I'm so glad I move in two weeks! Worthless management team, lazy ass maintenance crew, horrible complex!! STAY AWAY FROM HERE!

If I could give it 0 stars I would, but I can't, so it gets 1 reluctant star. I pride myself on being a non-complainer and very polite. I try to fix minor issues myself, without whining to management, and I've never complained to them about anything that wasn't essential (flooding, fridge, stove, AC, etc.) I was polite the whole time and they were just downright demeaning. I could write an entire book about why this place is horrible, but I'll narrow it down to my favorite 3... 1) I have lived here for 3 months and my apartment has flooded SEVEN times for FOUR different reasons. It flooded twice during the only 2 rainstorms Austin has had since I've lived here. When I called the front desk about it the lady kindly informed me that a lot of units here flood and that she would add my unit to the "flood list." I have no clue what that means. It flooded once from the kitchen sink (because my garbage disposal was not functioning) and twice because the dish washer wasn't functioning. Those two items were FINALLY replaced... The other 2 floods were from AC issues in my utility closet. When my bedroom flooded a second time because of this I demanded a solution. Here's where it gets fun. Maintenance's solution: They drilled a hole from where the leak was in my utility closet into my bedroom and attached a 20 foot tube that they stapled to the outside of my wall. So now tubing is running across 2 bedroom walls. Then they drilled a hole to the outside from my bedroom where the tube dumps the water and leaves a permanent puddle on my front step. THIS IS NOT A SOLUTION. It is a tacky and janky contraption that simply moves the flood somewhere else. When I told the front office about it they said "we'll see what we can do." 2) Walls are paper thin. I live next to a family with a baby and can literally hear them cooing her to sleep. Once I was in my bathroom and I heard the dad sneeze and literally told him "bless you." 3) God forbid maintenance paints the interior of any apartment because the fumes will go through the AC vents and force you out of your apartment. I'm writing this review from Starbucks because I had to leave my own apartment because of paint fumes (they're painting the unit THREE units away from mine.) And this is even after I had windows open for a few hours. The neighborhood is a nice area, and I've never felt unsafe, but that and the price are the only positives. Seriously, DON'T LIVE HERE. They need to just tear this place down. I wish I could just demo the whole place myself. Worst place I've ever lived.

My room-mate and I lived here for just about a year and a few months and have had more problems then I can count. Moving in was a nightmare, Complex refused to show us the apartment before signing lease paperwork. Then, after showing us a well kept model, pushed us into an apartment that looked vastly different from what we were shown. The apartment was not well-kept, our front door has a hole roughly the size of a basket ball in the middle of it that looks to be patched with Papier-mâché. There are cracks and unsealed seams in the walls, windows and doors that leak air and allow bugs in regularly. A few months after living here we lost hot water for a MONTH before they decided they could be bothered to fix it. Eventually maintenance tore up the concrete and patched a bit of tubing from the laundry rooms into the apartment complexes, allowing some poor mans form of hot water. During the hottest season in Texas, our AC unit (Installed in 1987) stopped working and was fixed after 3 separate maintenance visits over a month long period. Come late November before our move-out the heating went out, we were reluctant to even bother calling maintenance. The complex is frequently littered with 'shady' characters walking around late at night, I've come home to find groups of police cars, lights flashing, more time than I want to remember. Trash pours out of the dumpsters (as well as being littered in trees, all over trails. There's even an old broken bridge (more like a pile of rotting wood now) laying out on one of the trails.), racoons, Opossums, and stray cats climb the buildings, onto patios, over cars, etc... Management is always kind to answer a maintenance call with assuring phrases ensuring a timely fix to the problem, half the time no one ever shows. If and when maintenance ever shows they either do a half-ass job or decide they need to order something and leave to never be seen again. It's obvious management doesn't care and has no intention of doing anything to improve living conditions nor the condition of the property. Rent rates are fairly low for Austin, and maybe that's the only positive side to this complex. We have since moved out. Do yourself and your potential room-mates/family a favor and steer clear.

It was a good experience to know how people can really screw over you. When the office people don't do what they say before you move in, you know what I am talking about. They keep lying. First, they said that the apartment is ready, no, it is not. When we ask to see the apartment, there is nothing to see. NOt even pictures. Everything comes from her mouth is lies.That's why they charge the stupid applictation or administration fee. I didn't change my mind. but after reading the horrible stories about the apartment, especially when the unit was avaliale to move in, It is not reasonable to ask to see the apartment before we sign. If they don't hide anything, why can't they show it? Excuse. Excuse. I've shopped many other apartments. but this one, oh boy, they hired a real woman who can screw over you.

If any apartment wants a model leaser, pick me. I'm not a complainer, I try to repair things myself because why not, I speak in polite, professional tones, and I never lose my temper in front of other professionals. I save it for wine night and girl friends. Lord help us all. Oak Hollow... that place is a stain on my life. Bugs, cockroaches, spiders, a rat. Fees for taking care of the rat. I came home one day to discover my apartment had been entered without notice, my patio door screwed shut from the outside with caution tape over the doors. My patio was condemned. Fees for creatively unscrewing my patio door so I could access my outside storage. Fees for the lease-included pest control. Fees at the end of the lease for "apartment repairs." Never receiving an invoice for apartment repairs. Calling 1 month after the lease was over to see if I owed anything (read: to talk myself out of owing anything -- I was wise at this point to their ways.) Hearing everything was perfect - nothing owed and thank you for leasing with us. You're welcome. 1 year later, I'm married, a house owner, long gone, and receiving a phone call from a collections agency. What. The. Mother. Heckin. Of. A. WHATTTT. I personally drove over to the apartments, and, like the fine young southern lady I am, calmly explained the situation. They didn't have my forwarding address on file. You know, the one I filled out a form for when I turned in my keys. That one. So they couldn't get me an invoice. I pointed out on their computer screen my phone number and current email. At this point, I was talking to someone entirely new to me, of course, as the full staff changed twice while I lived there let alone in the time I had been gone. It's been 3 years now, and I still have to close my eyes and take a deep breath. However, I landed a job answering an interview question about my greatest strengths with this story and my incredible skill of not yelling at people who deserve it. For valuable, job-related life skills, please lease here. If you're already good at them, then go ask for a raise to live somewhere else. You deserve it.