This place is over rated. I live there for 5 years. Here is my review Pros 1 The size of the apartment is a little bigger that avg in the neighborhood 2. The doormen are excellent, very polite 3. You don't have to worry about your mail or packages Cons 1 The place is infested with roach and rats. The exterminator only come once weekly and you have to put your name on a list 2. The employee at the management office is very impolite and rude. the lack of respect displayed towards the tenant is so ghastly that most tenants try to avoid any dealings with them 3. Tenant turn around is very high. Every year a couple of people move out 4.The laundry room is expensive. There is only 3 big machine in the 470 building on lenox ave. Most of the time they are broken and it take days to get fix. You are better off going across the street to do your laundry 5. There is always one or two dead roach in the laundry room 6. The security is overrated. My car was broken into while park on the premises. The glass was broken and I have to fix it myself 7. The apt is not clean on a daily basis. The hallways are covered with carpets and sometimes its so dirty you can smell it while walking on it. 8 Every year they raise the rent on you by a ridiculous amount. I mean they would raise it anywhere from one to two hundred dollars extra. 9. It can take days to get repair done on your apartment. 10. They will take your security deposit when you move out and claim damages to the apartment so make sure you take pictures when you move out.