just renewed our lease and Gina made the process smooth. She explained all details in a clear concise manner and answered all our questions with patience and understanding. Looking forward to another great year with friendly and professional office staff, and courteous, top notch maintenance and grounds crew. Thank you, Gina!

If you have second thoughts about moving here and you're trying read reviews about this place, just don't bother moving in at all. I first moved here because of its location and its convenience to my job. Like Kent, I was sold on Tyrone's personality. I loved the units because of the kitchen island and the spacious rooms. Overtime, those were the only thing I could say that makes this place worth it. Tyrone said that I would be notified of the lease increase in price at least 60 days before my lease was ending and I'm sure he would have seen through to that had he lasted that long after I moved in. However, this place has a "at least 60 days" notification to the office that you're moving out. I called the office realizing I wanted to move out 30 days (which is the norm) and basically received an answer along the lines of "60 days. There's nothing I can do for you." That is fine. So I called the corporate office who has the higher sayings to them. If Gina doesn't give you much attention, this will make her bend over backwards. I expressed to the LMK company how disappointed and resent to my decision I made by choosing this place and the other person gurantees me I would have a better alternative. Although I still had a 60 days notice, but they're willing to push back a couple days so I can move out by the end of August. Needless to say, that isn't the best solution, but it was the solution without breaching my contract. Now, if anything, they're inspired by Adele. They come uninvited and unannounced. If they do come with a notice, it would be 1 or 2 days prioir to their actually visit. I have an alarm system so all my 3 wolf cries was from them. I already told them time and time again on all my maintainence notice of their own special code when coming in which they fail to look or input into their system. Staffing is not correctly trained and never professional. I'm always greeted by "you want a what"...."a-who"..."what chu say"...you get the idea. The other one will call you "baby" and "sweetie". I don't mind those nicknames if I were to know you or close to an acquaintance. I am niether so I don't need to hear those words coming from a professional leasing agent. The trashcan compactor. The tenants here are lazy and does not want to touch the handle to open the door of the chaute so they leave their trash on the floor around the trash can. It's likes a shrine for the compactor. Parking is horrendous with the miscellaneous people coming in and out. Even though there's plenty of parking at the bar, they certainly prefer the complex. Towards the end of my lease, I started to smell weed in my bathroom vent. I had a come to Jesus moment that I was doing the right thing by getting the heck out of there. BEWARE.

The apartment complex is very modern and polished. Grounds are well kept, for the most part. Very convenient to the highway Overall, quiet community with nice neighbors Cons The manager, Gina, has a lot to do from a customer service standpoint. Her staff members are poorly trained, lack basic customer service skills, and are unable to complete leasing agreement without assistance. Most questions, go unanswered. Phone calls do not get returned. If they want or need something from you, they call several times. If you need something from them, it is almost like they go into hiding. Do not expect to see Gina, until you are irate…and by then she will look at you with disdain. Almost like you are wasting her time. She lived on the bottom floor of my building, and walked past me over 100 times while I lived here. Never once did she say hello or acknowledge I existed. Staff is not trained well. When we were leasing, there were problems with paperwork during our first month. Lost paperwork is the norm, and items not given to us to sign were asked about well into our lease. When you go into the office, you are lucky if you are acknowledged, especially if the staff is engaged in meaningless conversation. Staff members are not trained on how to handle the leasing process from beginning to end so you run into A TON of misinformation. When these issues are brought to the manager’s attention, her attitude is tough luck. Or “I doubt my team would give you false information.” The gym is broken. They have dumbbells that are stripped and cannot be tightened. What this means is that if you are unknowing, the weights will fall off the bar. No matter how many times I took the dumbbells and set them off to the side, the staff would place it back on the rack without fixing it. Also, NONE of the machines work. The TV’s also lose signal the majority of the time. Constant break-ins. Seemed like every month we were getting notified of assaults, robberies, and break-ins. The gate is there only for show. Instead of having a bar, and gate two part system….the gate just opens and remains open for everyone to come in as they please. Leading to…you guessed it! Assaults. I cannot tell you how many times I went through the gate and had 5 or 6 people trail me in. Parking is terrible. Since we have so many unwanted guest in the complex be prepared to park at the front of the complex if you get off past 7:00 pm. This is not exaggeration…even with the residents using garages, there is not enough parking. One garbage dumpster. Be prepared to think you are living in a 3rd world country during most of the week. The garbage overflows from all the residents putting their garbage in the properties ONE dumpster…and so you have to line them up against the dumpster, or keep all your trash on your back porch. They will gouge you for every cent they can. Every single penny. No matter how well you clean the place up they will find something wrong with it. Be prepared to give back your deposit and more. This place is literally a pile of crap, with a bright red cherry on top. Here is what I mean. When I moved here they have a leasing agent by the name of Tyrone. He was a good kid, and was very nice. He did make mistakes, but I truly believe he was not trained by Gina. She is too busy sitting in her office twiddling her thumbs. He sold me on the place, based on his personality. About 6 months later he left and with him left the last bit of natural intelligence in that office. He went on to become part of the management staff at a competing complex. The staff are all smiles until they get your deposit and you sign, after that you are nothing but a number. I am currently working with the BBB, Attorney General, and the real estate company who owns the complex on issues with Gina and Co. This is meant to be a warning to anyone potentially thinking of moving here. You will be sorry if you do. I am former military, and have moved around a leased quite a bit…this was the worst experience I ever had.

Unfortunately, it was a less than stellar experience living here. While I did not interact with the staff as much the break-ins were the thing that forced me to exit. With no exaggeration it was a continuous apology letter about robberies. I completely understand living in an apartment complex and robberies occur but it was once or twice every month. Additionally, I cleaned my entire apartment (had a cleaning company) clean my apartment. I was charged for this and was not notified. So they sent me to collections in which I am fighting. While I would not move back, I believe ownership may want to take a peek at these reviews and take necessary actions (such as better security).

Horrible experience living there, the management is horrible and apartments keep getting broken into there including my own at the time. And when a neighbor tried to call to notify the office about the burglary in progress no one answered the phone so she went down to the office and they refused to unlock the main office doors cause they were on lunch break....so the burglars got away after breaking into the unit next to mine as well.