When I first moved in I found it odd that there was a moving truck on the street I lived at nearly all times (maybe an exaggeration but moving trucks were there A LOT). I lived here for 12 months (let's assume that's 52 weeks) and in those 52 weeks I submitted 36 service requests and a couple multiple times (In comparison I've lived at a previous apartment for 16 months and submitted 3 for filter replacements). I mean who doesn't love coming home in the summer to no air conditioning? If you enjoyed that maybe you'd also enjoy the crickets falling on your head through the vents (yes, there was a cricket infestation that year, but should crickets really be coming through the vents, under the doors, between the carpet on the stairs, and in every light fixture?). I feel like I'm being a little harsh let's step outside to enjoy that nearby greenbelt, but don't step too fast because other residents didn't seem to know how to pick up after their dogs (as a dog owner myself it was disgusting!). They wanted to raise the rent after all the issues. The positives of this place: you get a garage, it's a good location
1 star is beyond generous for this disaster of a complex. My experience (and the experience of a few other friends and coworkers currently trying to get out of their leases) is very similar to that of the previous reviews. In the 12 months we were at Post, we had to make more than 40 service requests for issues such as roaches, insect infestation, mold, and a faulty A/C unit. Roaches/cricket infestation: Our apartment was treated for pests (roaches & crickets) 13 times. Neither continual pest control services nor the replacement of both front & garage door sweeps resulted in improved conditions, as there were still roaches in the apartment on a regular basis One morning, we woke to find at least 50 crickets crawling around the base of our stairs and a few hundred in the garage. I wish I could say this was an exaggeration, but photos we've taken prove otherwise. There were crickets falling out of the ceiling vents and in every single light fixture. We alerted Post of this insect infestation - even up to the Vice President level of the company - everyone up to the vice president played it off like this was a totally normal situation. Horrifying. A/C: What A/C? Ours never worked. In less than a 2 month span, our A/C unit broke 4 times. Post maintenance: “found an evap leak”, “replaced schradder”, “installed can of stop leak”, and “replaced capcitor”. Each day the A/C unit broke, we came home to find the apartment at nearly 90 degrees which was obviously extremely dangerous as our dog was in the house. Post completely disregarded the situation and the well-being of the dog, ignoring all requests to replace the unit with a properly functioning one. Parking: Ha. What parking? There is maybe 1 guest spot for every 20 apartments. The apartments were jammed in so tightly that when our neighbors parked their car in their driveway, there was no way for us to park our car in ours. Neighbors: Of the 6 complexes I've lived in in Austin, this one takes the cake for highest number of people feeling like it's not their job to pick up their own dog's poop. It was actually incredible. There were poop mines everywhere and it was disgusting. Maintenance: Yes, they come within a day or two...but don't expect the job to get done the first time...or the second time...or the third time... It got to a point that we expected that we would need to file a request and have a maintenance man come over at least 2-3 times before anything was fixed. Quality: At first glance, it seems like a nice place, but it's actually a high-end dump. Low-quality furnishings and shoddy work in general. When we moved in, the bathtub caulking was a good 2 inches away from the wall, so we had to file a request for the bathtub to be re-caulked or else there would have been a pool of water sitting between the caulking and the wall. To top it off, as a "thank you" for all the garbage we had to deal with over our year at Post, management had the nerve to try and raise our rent. During the first few months of living in Post, we couldn't figure out why there were at least 3-4 moving trucks in the complex per week. Shortly after, it became very obvious. With all the options out there in Austin, I would never wish this place on my worst enemy. It's infested, dirty, shoddy and I would never live here again, even if they paid me.