View and outside facilities are nice but management tactics clearly aren't about resident loyalty. I lived in apartments where the business center and clubhouse are at least open until 10 pm I feel that I have a curfew living here. Once management is gone the only thing you have access to is the pool and gym. I have two other roommates so we split rent three ways I had to pay my third a day late and they still charged us $99 fee after I've almost been living here a year in July . I asked was there any exception that could be made and I was told no if I couldn't pay $99 in 48 hours another fee would be added. Residents loyalty is something I value, and I definitely wont be renewing my lease here . Also maintenance isn't friendly and when asked to come fix certain things they had to come back two and three more times because it wasn't done properly. I'm sorry I just expected way more from a property in Short Pump ,they are definitely getting over because of location. I will think twice if choosing between another Breden property .

The apts are lovely and spacious. The view is outstanding and it appears that no expense was spared in landscaping, and it shows. Could not be more pleased!

UnFriendly and Head-Weight Customer Service and Horrible apartment management: I have been staying for 6 years with them and renewed my lease again and paid the rent on 3rd after they updating it online with the latest rent and they still charged me $300 Late fee which is stupid and they don’t have courtesy that i am loyal customer staying with them from past 6 years. In the 6 years time i just paid the rent late once and they still charged me late fee and they are scaring that they will go to Attorney and all. And on top of it I Referred 10 other people and they do not have courtesy about that as well. So No matter what the result is, the management at Reflection of West Creek is very, very unfriendly to the customer. Its new place but the Management sucks big time, SO DO NOT RECOMMEND THIS PLACE TO ANYONE.

I renewed my lease to a month-to-month basis in Sept 2007. Management forgot to ask me to sign a credit card authorization form when I signed the new lease agreement. Two months later they sent me a fine of late fee and court fee of more than $300.00. In process of conversation with the management. No matter what the result is, the management at Reflection of West Creek is very, very customer unfriendly. DO NOT RECOMMEND THIS PLACE TO ANYONE.