My family has lived there for two years. While we were living there, the maintenance team and the people in the leasing office were pretty good and offering timely service. But, bad experiences happened when we were about to leave. Since my tentative transfer date was after 1 year lease, I asked two or three month lease extension, but it was denied. So I made 1 year contract and had to cancel the contract with charges. When the end date was coming, I realized that I might need one or two weeks extension, but when I asked it, all I was offered was that I had to make one year contract, even though there was no tentative tenant for my unit. And even they told me that I needed to make the decision within one day! Also, when I signed one year contract last time, there was no liquidation fee charged for tenants who have lived for more than one year and whose reason to leave is due to loss. But, when I cancelled the contract, the policy was changed, and I was required to follow the changed policy. Therefore I had to pay one month rental fee. Most of my knowns who have lived at this apartments have very bad experiences especially when they leaved.