This is the worst place I have ever lived!!!! Management is very rude and never knows what is going on, but the manager Anna is very quick to cop a nasty attitude anytime you call them.. They are always looking for ways to scam the residents out of $$$$. Maintenance never fixes anything. I caught one maintenance guy who found the solution to my mold was to paint over it, not figure out where it was coming from. They are constantly changing policies and procedures without notifying the residents. Water payments are due by the first but statements never get mailed before the 25th of each month. Can't wait to leave this hell whole.

My neighbors were fine and quiet. The place is a dump and they know it. The location is great. The people in the office changes frequently. The place smells of mold all of the time. Maintenance is so overworked due to the place falling apart, it takes at least 2 weeks to get something done, or the work order "disappears" in their computer. It takes at least 3 visits to the office to catch anyone there. Please stay away. You will regret it. I thought I was taking a friendly used apartment so I could save money on rent. Well yes it started out that way then after 8 months they tell me my rent will go up $100 for the next year. I asked for some consideration since I am a good neighbor and treat their property responsibly. They replied "So you are telling me you are moving? or staying?" I was just diagnosed with uterine cancer, facing a hysterectomy and who knows what. I was not able to pack and move but I found a way to do it, so that I could get away from there. Don't even go look at them, please.

This place is a joke, honestly. We thought this was going to be the perfect apartment for such a young couple, but i have never had as many problems in my life as i had here. We moved in without our garbage disposal working and it stayed that way for a year, let me remind you we asked for 8 MONTHS for someone to come fix it and NOBODY DID! We went to the pool for our first time since we moved in the middle of summer and we were just completely disgusted with it. There was hair all in the pool, just nasty things floating in it, it was just terrible. Our electricity would just randomly go out, NOT BECAUSE WE DIDN'T PAY BECAUSE I ASKED OUR NEIGHBORS! We also had MULTIPLE incidences with cops and drug busts. It was terrible. Our dishwasher stopped working and shook so bad that it came out of place and in the middle of our kitchen! We had holes under our sink causing fleas to get in and out of our apartment sending me to the hospital because of a huge reaction that i had because of them. We had screws sticking out of our counter in the kitchen. Our AC went out for 5 weeks. After 3 days of it being out, in hopes it would start working on itself and it didn't, we finally called maintenance. We were told for 4 1/2 weeks after someone would be coming out. Nobody did. We then FINALLY had someone come out who SLIGHTLY fixed the AC and then proceeded to crack the water pump causing our living room to flood. They then had to pull up the carpet and place a dryer underneath to dry up everything, acceptable, except for the fact that it was there for almost 2 weeks and then they never fixed the carpet. We then had new neighbors to move upstairs who ended up busting a pipe for their washer and dryer, which was okay because mistakes happen. Well, when we told the maintenance so they could fix it, they never came out. So we had water sitting in and on a wall for a month and probably still there molding, which is just completely absurd. And to top this all off, we were CHARGED with the damage of the carpet DUE to Springhouse! Just writing this review makes me so aggravated and to see that the EMPLOYEES are writing good reviews makes me even more mad. You want to make yourself sound good when there is NOTHING but bad reviews from people who have ACTUALLY experienced the truth! UGH!

Mold, fleas, bed bugs, old A/C unit that doesn't work properly, a leak that is now drenching the carpet, rude management that work around issues only to ignore your requests and/or cancel them without your knowledge, and these are only the major things. There has been mold in the apartment I stay at. The laundry room wall was so bad it caved in and there was a gaping hole. The bathroom cabinets have yet to be replaced due to the mold. The laundry room wall hole has been covered up by maintenance, like a bandaid, so you can no longer see the mold on the inside of the walls. "If you can't see it, it isn't an issue." The man that is head of maintenance for Spring House promised to come the next day to measure our cabinet to replace the old never came. We know this because of the camera we placed in the apartment due to a break in that occurred a few nights before. Thankfully they changed our locks the next day! Only because we had the lady in management sign our request to have it changed before a certain time due to safety concerns, our own concerns of course. As soon as we asked her to sign she said she could no longer do it for free since it was now official. We were then charged $35. Our electric bill has skyrocketed from tops $140 to $245 within a month and still rising. We assumed our dog had an accident in the house next to our door however the floor remains to remain drenched and is starting to spread throughout the living room. I went online to try and find an emergency contact to ATTEMPT to have the issue resolved however where this emergency contact is, I am not so sure. I did however find this on Google and figured I should at the very least let everyone know that this place seems to go out of their way to be the prime example of HORRIFIC! I would be better off living in my car. Friends don't let friends sign a lease for Spring House.

I moved into Spring House Apartments a year ago. I walked around the property and signed my lease and thought I'd be getting a great place to live. I would not recommend living here for the price they have advertised. They nickle and dime you for every little thing. After about 10 months of living here they give me a little slip of paper telling me that my new rate of my rent would be 780.00 for a 690 square feet apartment after I had been paying 660 for a year. A 16% raise in rent. I tried to negotiate for a lower amount and and they went down to 759.00. On the website the apartment is listed at 759.00 now. So that tells me they do not care to retain you as a renter after the first year since the amount they wanted me to sign as a new lease was 20.00 more dollars than the market price for the apartment. Forty-five days later they call me talking about they do not want to lose me as a tenant and offer to raise my rent to only 687.00 and who knows what that amount would be after they added on rates for living on the bottom floor and some community fee or other things. I had already found a cheaper apartment than the rate I was currently paying and already scheduled movers. Secondly the place is like Joe's Apartment. I understand this is the south do not get me wrong and I'm from Ohio. I asked my co-workers if this was normal to see sometimes up to 2-3 big roaches a day and I was advised no especially if I have pest control. They claim to spray weekly, but I've never seen an exterminator. My friends who are from South Carolina told me to have them spray inside. I call the girl tells me oh yes he'll be there tomorrow. I waste my time because she decided not to tell anyone. I had to wait another week. I think she told him to spray in my apartment roach pheromones because they have only increased. I hate this apartment complex. I hate how they do not value tenants who pay every month on time and treat them like crap. I would not recommend my worst enemy to live here.