Maintenance is really a BIG issue here, I would say almost inexistent, like if the staff would want the residents to take care of it... Good location, the apartments are old, but ok, nice common areas... don't get me wrong, with better customer care this could be a great place, but the fact that staff does not seems to care about anything you may report, is really frustrating. It is overpriced considering the service provided.

Decent apartments if you don't mind filthy carpets and mold covered up with caulking in your tub. The office staff is HORRIBLE!!! There is constant turnaround and never any communication. I agree with the reviewer who says you need a lawyer to work with them. The customer service skills are non-existent. They lack empathy and compassion. Yes, we understand you have a job to do (and obviously assisting the residents who live there isn't one of them), but take some classes on how to build your interpersonal skills before you go into a sales/customer focused industry.

I live here and was drawn in by the size and price. Unfortunately the management show they don't care about their renters. Months ago my sink started overflowing for no reason. The plumber said the pipes were old and this wouldn't change until the pipes were upgraded. As of this review it happened again over two weeks ago and it still isn't fixed. I informed the front office and they said someone would get to it soon that is what they said last week. I was drawn to the place because of the size and price but the trouble isn't worth the savings. This is the worst renting experince in my life. When the above apartment runs water (shower, toilet or washer) it sounds as if the ceiling will fall in. I can hardly sleep it's so loud. The upgrades they started aren't fixing the problems it's just putting lipstick on a pig. Take this as a warning if you're thinking about moving in. Plus if they promise to do something for you get it in writing or it will never be done.

Horrible people! You basically need a lawyer to deal with the office staff. Speaking of office staff, they can not do basic math on a calculator to tell you how much you owe for rent. We've lived here 2 months and still waiting for them to fix the things on our checklist. The cockroaches are also huge and everywhere all the time.

I am a new resident and I just love this complex! The staff are so friendly and inviting and the maintenance staff are always ready when something happens! Very safe and secure surrounding and beautiful atmosphere! The porch here is amazing and the apartment is very spacious and just perfect! The pool is also very nice too. I have no problems with noise or neighbors or theft. This is also a perfect location for high schoolers as well. Regan high school is just down the street and one of the best high schools here in san Antonio and the cost is reasonable. Just want to say glad I chose the lodge as my new home and thank you for making us feel safe and at home here in San Antonio! Just perfect! Thank you ! Angela!