First of all I would rate this a Negative 10, I visited the Vista's at the Citadel at 3955 E. Bijou Street.,I had the opportunity to speak with the Property Manager, Nancy Perez whom was very considerate of our needs and a pleasant person to talk to,was professional and very knowledgeable about the property. I did not apply for an apartment on that visit because at the time I was apartment hunting, but came back to the property a second time to rent, only because of the Property Manager Nancy,whom was very helpful. Upon arrival I asked to speak to the manager Nancy, and before my question was answered I was asked if I had a valid social security card and a valid ID, and then was advised that Nancy was no longer employed there. They now have another Manager by the Name of Karin, whom is very rude doesn't know her job, has no motivation to help anybody and doesn't know anything about the property when I asked questions, Karin did not offer to show me an apartment or offer to show me around but only interested in how much money I was making and had no interest in what I was looking for, because of her I would never rent at the Vista's at the Citadel, she has no people skills, no customer service skills and no clue on property management.Being the first question that I was asked was do I have a social security number and a valid Id in order to rent is this because I'am of Hispanic origin. Also, upon my second visit I ran into a friend who currently lives at the Vista's who had warned me not to rent at the Vista's because "the apartments are infested with bed bugs and roaches, ceilings are falling in and leaking on a constant basis,mold growing on the ceilings and walls, stairs and stair rails are falling, with no fixing them, says they can hardly wait to get out of that slum place, no one cares only excuses from the manager, Karin, whom is aware of the ongoing problems however does nothing because she never leaves the office or walks the property,only says that it will get taken care of and nothing ever gets done." People do not rent at The Vista's at the Citadel, the place is ghetto, infested with bed bugs and roaches, police are constantly there because of the drugs all around there, my friends car was broke into, there is no security there and the office personnel do not care. It is a ghetto place with a slum landlord who doesn't care about the property or their residents. Only Money!!!!! I would not recommend these apartments to anyone!!!!! Especially if you have Children!!!!
This place has bed bugs and roaches. I have only seen the exterminator once! This place is the worst place to live it needs to be redone! it's dirty, trash everywhere, pot holes, can't get nothing fixed, and the people here don't control there kids. Can't wait to leave!!! DECEMBER PLEASE HURRY
Lots of problems.bed bugs,roaches,nothing to do around here.no playground,laundry room locked up for weeks,pool never opened.pay how much money and get nothing for it.
Their buildings have bed bugs. They have sprayed several times and have not been able to get rid of them. Avoid if possible.