This place is terrible. AC units are way outdated, the management neglects all repairs, my fridge and dishwasher have been broken since I moved in and I have called like eight times for them to be fixed. They don't let you know when changes are happening so it gets hard to pay the rent sometimes. Seriously the worst apartment I've ever lived in. If I could get out of my lease I would.
May 16 2016 A new company took ovver may 9. My air cobd unot has been giving problems from thw get go i have been calling maintenence at least once a week. Maintenance are polite and professional but did not have the aupport of property manager mariw post who ia snotty conceited and disrespecful. USE OF POOL BY OUTSIDERS WITHOUT STAFF INTERVENTION. Homeless people sleeping un hammocks in thw palm trees at the back pool. MAILBOXES ARE VIOLATED. The community is NOT gated. The gates dont work half of thw time ans the back has no fence so ita free for all. The apartments per se aren't bad, they are spacious, but they have racked up the rent so much that people are leaving. The Property Manager Marie Post has very poor customer service, she talks down her employees and has disrespected the Maintenance Manager several times. May 9 2016 the property will be managed by Monument Real Estate Services out of Miami. Hopefully residents will have the service that we pay for!!! This is NOT luxury living in Winter Springs.
Apartments are in horrible shape. All AC units are extremely outdated. Management is extremely negligent with repairs. Ceilings in bathrooms have water damage. Countertops throughout apartment are falling apart. Rent for 2 bedroom 25 year old apartment is more than brand new apartments in downtown Orlando. If you want to hate your renter and feel like a check to them then this is your hell hole.
I would like to take the time to allow anyone who is considering to move to The Park at Laurel Oaks in Winter Springs to RECONSIDER THEIR OPTION. The staff is, without a doubt, unbelievably rude and unprofessional. I have lived there for five years and it has been nothing short of disaster. I am a quiet, hard working tenant who pays her rent on time and have asked for nothing in return. When I moved into my apartment, the carpet was DISGUSTING. The previous tenant must have had dogs and/or cats, who have peed in the apartment, leaving stains and odor. The sink, too, was destroyed, along with a few small fixer uppers. I filled out the work order for what needed to be repaired--all minor work, mind--the men never came to fix anything. I requested to see my work order to show proof that I had filled it out. They misplaced my work order and faked one, showing that it was blank, claiming I had nothing to fill out. My larger concern was the damaged sink. It took them a year, A YEAR, to fix that blasted sink. The staff is incredibly, outrageously RUDE, UNPROFESSIONAL, and on top of that, they do not listen. They keep sending me the wrong lease papers, blaming it on each other in the office, and in the end, I had to pay the consequences of turning in my rent late, while they "reassured" me I would not be penalized. One says my rent is this much, the other says a different figure, and the other day, the fat lady in the office SLAMMED her paperwork against the desk and threatened that if I did not shut up, she would call the police on me. That is just the tip of the iceberg. The hallways are full of trash, they do not clean anything, nor do they cut the grass. Recently, I have had my outdoor mat and wreath STOLEN! Also, they have been having a cockroach problem. I have asked for them to spray inside the apartment, which they have been promising they will for the past four months. No one ever came. I've seen three roaches in one day! I have transferred from their town home after four years into a smaller apartment and my old friend happened to move in, and they still HAVEN'T CHANGED THE CARPET! One of my co-workers used to live here as well, and she said the management was so rude to her and her family that she had to pack her belongings and move out a couple months ago. Please, reconsider your choice to move into The Park at Laurel Oaks. I am one very, very disappointed tenant. I will NOT be renewing my lease. I am terribly sorry I renewed it this January.
Lived here for a couple years. First moved was great, quiet community and maintenance issues were taken care of promptly. Then the property was bought twice within a year and it's gone downhill