Thoroughly enjoyed our stay at this hotel. Great location for South Beach with direct access onto the beach. We had a lovely big room and all staff were polite, friendly and helpful. The only downside to our stay was that they are renovating the property next to the Savoy and there was a lot of noise in our room which was 304 from the building work when we left.
The room and pool area is very well maintained. The staff was friendly and courteous. The Savoy restaurant is very reasonably priced and the food i ordered was delish. I took advantage of the $5 breakfast mimosas plus the 2 for 1 promo during happy hour. I would recommend The Savoy if you want peace and quite away from the crowds of people. You have quick access to the pool and the beach. The beach service is not all that.....besides check in the chair and the umbrella they don't really provide any other service.
HORRIBLE. INCONSIDERATE. DIRTY. INSECTS. RUDE. This was by far the WORST experience ive ever had with a hotel. When we got there the room was small, there was only one bed and my brother I could not fit on it. When we told them, they refused to upgrade us, and they refused to give me my money back. I finally was able to get a hold of the GM Jim Anderson 3 days later, and he was just as rude and inconsiderate as his employees were that I dealt with. Instead of offering some kind of solution, he kept telling me that he wont give my money back, and that its not his problem. The room had insects around the floor boards, there was insects inside the elevator, someone previously stated that they got BED BUGS from the hotel also, there was went paint everywhere. For a place that you have to pay top dollar for, you get the same experience as going to a motel 8 on the side of the road in the middle of Tennessee. I would rather sleep on the side of the street rather than ever sleep inside this hotel. I HOPE THAT EVERYONE READS THIS REVIEW AND THINKS TWICE ABOUT SPENDING THE NIGHT HERE. Do not give your money to people who will treat you like trash. THERE IS CURRENTLY A HEALTH DEPARTMENT INVESTIGATION ON THIS HOTEL. STAY AWAY!!!!! -Marko Duvnjak
Excellent location and friendly staff. We loved the room, which was more like a mini apartment.
I had a lovely stay back in July with the family. The rooms are extremely spacious, clean and very comfortable. We loved the fact that this hotel is on the quieter side of the beach yet walking distance to the restaurants and shopping. The Staff was very friendly and knowledgeable. Tip: try the fish tacos on the restaurant they are delicious! Overall we had a wonderful stay.