Terrible smell throughout hallways....not clean! They said they just remodeled everything when we toured a 2/2 last week-end. They must have used Band-Aids as it looks about the same as it did 15 years ago when my daughter lived there!
This is an honest review of the apartment complex I lived in and there were numerous problems that stuck out. One, the AUM (American Utilities Management) utility bill I was never told about. I was told I had to have gas and electric and renters insurance paid for when I moved in. Little did I know I had another bill to pay after I got a letter in the mail stating I owed money for sewage, trash/garbage, water, hot water, etc. I can understand paying this bill, however no one on the staff ever notified me of this charge, by a company that is by all accounts ridiculous. I use Check (formerly PageOnce) app on my phone to pay bills easily. With AUM you can pay online, but they charge you an "administrative fee" each time. Ridiculous! Luckily with my Check app (free btw) I get around their ridiculous way to pay online, because if you don't do that, you're only other option is to mail it to them, after being approved and who pays bills that way still, come on! Some people online say AUM is a scam, but do your own research and determine your own views, because I for one see it as an evil that could be good if they just changed a few things. Also, there is dog poop around most of the area, so just be aware of that. I didn't really care much because I always watch where I step, but it's pretty nasty to smell it sometimes, especially when other residents let their dog(s) poop on their patio/balcony and not clean it up, only to let the smell and stench fester over to unsuspecting bystanders. God, that was a horrible day.. I lived in the A building and parking their was plentiful. I didn't have a problem parking because I had a car port pass! Paid for an additional spot for my wife each month was a drag though. Do places just assume all apartments only have one car as well? The issue that really was a buzzkill was moving out. They nearly took all of the $750 deposit. Don't ever mention you have pets here! My cat, who did nothing, but sleep and eat, had some how caused so much damage to the carpet that it cost $340 just to clean it. Ridiculous? You bet! Don't ever tell landlords you have pets, they'll use it against you in the end. If I never told them I had a cat, would I still be paying this charge? I'm gonna guess heck no! On a final note, the maintenance guys are awesome, they'll try to fix anything, but after a whole year there and them charging up the rent more just to stay there another year after making all my rent payments on time is just ridiculous. I started at about $1,200 for rent for one whole year and before I left they wanted almost $1,500. Ridiculous! Bottom line, there's a lot of crappy places to live in San Diego. This is one of them. If you have pets, don't live here they have breed discrimination, I mean breed restrictions. If you do have pets, don't tell them otherwise you'll be charged a ridiculous pet damage fee when you leave like I was. I hope at least one person learns or gains from my lesson.
Hallways & stairs smell of dog feces & urine. Elevator hardly works, and they turn off the water about 10 times a month! Most of the time it's without warning so you might be in the shower about to rinse off soap & Bam no water!!
Great complex, shady security at times.