This was our first apartment in 2004. We were only there for a year because we were notified that they would be turned into condo's plus our rent was jumping from $780 to $1100. On an E-3 salary we couldn't afford it. I went back this June to look around after the fires and our apartment was facing the building that burned down at the top of the canyon. It was sad to see. However, the manager was ok, the maintence staff always came right away, but I'm sure a lot has changed in almost 5 years.
I have need to have a service animal for some time and have put it off as long as I could because of one manger that I knew would not be happy. I am NOT REQUIRED BY LAW to give them a doctor's note to have my service dog in these apartments but have felt bullied by this lady into getting one. I have already reported her to the police and am still looking for another place to live. I HAVE LIVED HERE FOR 4 YEARS and have been the perfect neighbor. I do not make noise, keep to myself , do not blare my car radio and even clean my own area around my apartment and garage. If you are disabled don't live here.
Beware when signing their 30 day notice. You can opt for them to clean the carpet at a very nice price. However after you move out they don't clean it, they replace it and charge you for it. They said the carpet guy said it couldn't be cleaned, funny how that's the same guy that replaced it. He went from making $60. to $2000. If you sign a contract for them to clean it, they should clean it before saying it cannot be cleaned. Our carpet was not that bad and I know it could have been cleaned. They did drop the percentage I owed form 80% - 40%, which equalled the remaining balance of my deposit. Imagine that. Scammers!!! Clean it yourself!!! Don't trust them. This is on top of multiple issues in the yr we were there; 3 pipe leaks in different locations, microwave broke the first week, dishwasher was so rusted you can see the metal racks, fan broke on fridge, dryer replaced twice, etc....BTW, they replace these itens with items from the burned out units, they are not new.