Great location right downtown within walking distance to lots of cool places. I had a show at the Laugh Factory and was a $8 Uber ride away at night. Important to note that there were two different elevators that ran on different buttons, so sometimes you had to check to see which one was closest to your floor before hitting the button. I stayed on the 14th floor, and everything was quiet. I got a great night sleep in the comfy bed and the hotel staff at the front was very nice. Some places you check in and the zombie employees show no emotion or care. Even as I walked out the front door staring at my phone trying to figure out which way to walk, the valet noticed and offered help. His job was to park cars, but it was a nice representation of the hotel. Usually you have to wave someone down. The iphone 5 compatible stereo next to the bed was a nice treat. I didn't even have to break out my phone charger and was able to play some tunes in the room from my phone. The bed was comfy as always at SPG hotels. Charming hotel. The A/C wall unit was easy to use and kept the room nice and cool during the summer. Would stay here again if I come back to town.
I stay at hotels ~130 nights/year, so I was worried with the reviews about this hotel. There must have been recent improvements, because I thought the hotel was great. The lobby is nice place to hang out, no wait for elevators, beds are extremely comfortable, desks are functional, decor is updated, TV has tons of channels, and the staff was very courteous. A few things to note for frequent travelers - there's no club floor, no restaurant/bar in the hotel (lots around the hotel), and no business center. Not sure if there's a fitness room - didn't see one. If you're coming to Chicago and planning to spend your time in the city - this is a great hotel.
I just had a great stay at the Tremont. Can't beat the neighborhood with most of classic Chicago in walking distance. My room on the Starwood Preferred Guest level was very nice and had a great view of the Fourth Presbyterian Church across the street. Nice details like the charging station next to the bed. And the bed itself was super comfy. All in all a great hotel.
My colleagues and I stayed at the Tremont Hotel during the ProMat trade show this Spring. The rooms were a nice size, King Suite, and the overall hotel itself was very clean. Though the hotel is historic, it had some great updates that gave it a modern feel. With Starbucks being directly across the street, made it a plus for us. The staff was very friendly, extremely knowledgeable and helpful. I would have given it 5 stars, but the continental breakfast was a little disappointing. I would have liked eggs and sausage - something warm and hearty - rather than just yogurt, fruit, coffee and oatmeal. Besides the breakfast, our overall stay was fantastic. Thank you for the great customer service and the comfy, oversized beds!!
I recently stayed at the Tremont for a business stay and had such a fantastic experience I had to share it here. I stayed on the Starwood Preferred Guest Level (if you aren't a Starwood member, correct that immediately), and was completely impressed. The customer service and friendliness of everyone was top-notch, from valet, to front desk, to the attendant at breakfast. Of course, you're in the middle of a big city so space is at a premium, but I had no problem navigating the halls and elevator. When I opened the door to my room, I expected more of the same but was blown away by how large the room is. Full size bathroom, plenty of closet space, large sleeping area and a more than adequate work area were all at my disposal. You want that extra touch? There was a personalized welcome card on the desk, explaining the amenities and pointing out that there were complimentary drinks in the mini-fridge and snacks in the room. Free wi-fi was a surprise, as high-end hotels usually want a few bucks for it, and the breakfast in the morning was excellent. Little things like the iphone charger/docking station on the nightstand were a neat little plus and the bed was like sleeping on a cloud. I would have guessed double the price for a night's stay in this hotel after totaling everything up. Oh, and did I mention that Ditka's Steakhouse was on the second floor? I give this property my highest rating, and can't wait to go back.