It would have been great because of the location and the property itself is beautiful. Too bad the staff literally could care less about their tenants and the units are falling apart. They try so hard to draw you in by putting on these huge fake smiles and pretending like they care. But wait till you get bedbugs because your whole building gets infested. They'll tell you it's your responsibility to pay for it since "they weren't there when you moved in". Half the units have issues with bed bugs, some coach roaches and then some have termites! Don't believe me? Check Yelp! Don't be fooled by the fresh coat of paint and the smiley pretty girls they put in the office. They don't care about taking care of tenants. All they care about it recruiting new ones since your stuck in a lease and can't do anything about it. Just because you live there two years, don't get too comfortable. They'll tow your car despite you living there forever and parking in the same spot every night because apparently they've started enforcing stickers. And they will tow you on the weekend so it's more money for you to get it out and they'll do it after you worked a late shift and have to get up early for a turnaround! We may be the ones at fault. We should have looked past the fake and refurbished "model apartment" they showed us. Because the apartment you will get was built in the 70's and will look great, for a few months. Then the paint peels, the wood on the cabinets will peel, things start breaking and falling apart and you find a giant hole the size of fist in the wall where the doorstop fell off. Be warned. No one who moves there stays for more than there lease if they can afford to move. They keep the rent high as to make it seem like they are selling "luxury apartments" and they jack up their rates if you wish to renew. If you're looking here, look elsewhere. You can more and better for the same price, if not less at other places.
After 5 years I am so glad to be out of there. We have had roaches with NO help from the management (the roaches came from a unit next door when the drug dealing guy bailed in the middle night), termites (which all they did was squirt some stuff in 1 hole in the wall, and now they are back), loud harassing neighbors that the management said to keep complaining everyday so they had a case and then after a few months said they weren't going to do anything (those neighbors got evicted for not paying rent months later), horrible families with loud disrespectful kids screaming in front of your window, dogs peeing and pooping all over with no leases (seriously, don't go in the grass, one kid got a rash all over his body when he played in the grass area), etc. I could go on and on but I won't. I will say I loved my apartment. I had the split level and it was great, which is why I gave it 1 star. I would have stayed just for the apartment, and I absolutely hate moving, except they sent me a letter saying they were raising my rent $140!!! Quality of life there sucks unless you are one of those inconsiderate people who could care less about your neighbors, then you probably would like it. Plus, what I just learned is that they charge a MANDATORY professional $110 cleaning fee when you move out. You may as well not even clean because they will charge you it no matter what. The manager Angie told me this as we did my final inspection and also said she didn't want to put it email/writing (probably because its not legal). Mind you, when I did the pre-move-out inspection the maintenance guy Pedro told me I didn't have to do anything. I asked him 3 times because I didn't believe that and the third time I asked he said "just move your stuff out." What a joke.
These apartments are by far the worst. If you apply expect to have a decision in about 8-9 days as they are very unorganized and are definatley not on there A game.After being not approved they said my holding deposit would be refunded within 7 business days as i was told by Angie the manager, so i called back 8 days later and Melissa says 21 days um... Is everyone on the same page here HELLO!!!!! I also told the leasing agent Tina from the begining that i do not have good credit and she said " well if you like owe apartments anything like that its just a higher deposit.Which i do owe a apartment complex from 3 years ago because i gave the dead beat manager $1000 to break lease but it was still put on my credit.But did Angie care to ask no she was completely unprofessional and called me saying "Sorry u cant move in to our apartments" HELLO are you trained in your mannerism that's not how you speak to prospective tenants that weren't approved my dear.Anyways they are unprofessional and liars, cause when i called they said my application was taking long because they were having a hard time doing my rental verification. Total lie cause the apartments i lived in were managed by my sister in law and she never got any inquiry on my rental verification untill the day after i called them so they just took long just because they are unorganized unprofessional and discriminate. sincerely Mrs.Beal
Management is not helpful. If you have a water leak in your apartment they will tell you to call your renter insurance although is their fault. They recently hired a security company to patrol the apartments but the security office is only open from 8pm-6am. When I called them I spoke to the dispatcher and he said that the office was closed and everyone was on the field, I asked if they have been patrolling the apartments and he said yes although I have spoke to some of the tenants and they told me they have not seen security guards in two weeks. My car got broken in during the weekend and the management office doesn't want to do anything about it. There wasn't even a manager on site when this happen, I had to ask an employee to get the manager to come over and talk to me leaving my phone number with her. Manager eventually showed up to the office but didn't have the courtesy to call me and let me know she was on site I had to go back to the office just to find out she has been there for thirty minutes already just talking to the other employee. I am not the first nor last person to complaint about the management I just wish all the other tenants that have been mistreated will do the same. If you are consider to come here go to EL CAJON POLICE DEPARTMENT FIRST, GET A REPORT OF HOW MANY TIMES THEY HAVE ANSWERED CALLS IN THESE APARTMENTS FIRST. I wish I would of have done that. Good luck.
Have lived here a year apts. are raggedy, the "new management" I believe her name is Shannon has very poor customer service skills. I pay 1337 which includes trash water for 2 bedroom no dishwasher. Walls are paper thin can hear everything your neighbors say and do. I get up and shower at 6 a.m. and always the water is cold. The drawers are falling apart. Oh but when I arrived from Washington to move in I was given a totally different apt. They did not have the keys to the door, and there were stains on my carpet, which I marked down. If I can offer advice DO NOT waste your money on these.