After moving here 7 years ago, I have been very pleased with the services that KC Loft Central provides. Living at Soho IV and now Board of Trade Lofts, the staff has been overly attentive to my needs. The building is always clean, beautiful architecture and great amenities. The view is awesome. I'm always greeted by my name, they have assisted me when sick and always made any repairs as needed promply. The staff here has been awesome! I can't imagine living anywhere in KC except in the awesome Downtown area and working with KCLoft Central with their properties and staff.
I moved to KC in 2007 planning to be here just 3 months. I booked a unit at Library Lofts online before arriving. I ended up loving my space and the location and ended up staying for 8 years before recently buying a house. The amenities and staff are great. There are more than 35 bars and restaurants within walking distance. I went 7 years without having to own a car. I miss life at Library Lofts!
****I wanted to provide an update to my review. The comment by the business manager inaccurately stated that I leased directly from a homeowner. This is untrue. I leased directly from the management company. The management company showed a different loft and misrepresented the finishes, I did not find out the new one was dramatically different until move in day. It will be important to request pictures or to see the actual loft moving into. The pet policy was also inaccurately verbally stated. Lease is not available to view until sign in day, when you really can't back out. Also have never been warned that we wouldn't get notices on packages---therefore if receive a gift, etc. in the mail, you will not know until weeks later if someone asks if you received their package. Rent rates do increase by a sizable percentage each year as well. Little changes like more insulation (not sure how easily executable that is) may be able to correct the issues with sound, i.e. being able to hear neighbor upstairs flushing toilet, or alarm next door. I do hope this review is read and feedback is considered to provide future residents a better experience, and complete transparency to future tenants. ------------------------------------------------------------------------------- We were residents of the Fountains which is walking distance to several attractions. However, the service and structure itself has not been a positive experience, and the company is generally very dishonest. The biggest issue we have though is that I was shown a unit with granite countertops and higher quality finishes, told that my new apartment had the same finishes, and told I could have a dog or cat (which strongly drove the decision to move in). I didn't find out until move in day that the unit was dramatically different, had much lower-quality finishes and animals weren't allowed. With a Uhaul truck full of furniture there was no choice but to move in. Structurally, the walls are thin, so we can hear our neighbor flushing the toilet upstairs and have been woken up by their alarm or TV on numerous occasions. Rate increases are consistent. Since moving in, the cost of parking has increased and rent increases yearly. We have heard this is consistent with other people's experiences. Therefore, it's not a great long term solution just because the rates will continually increase rather than stay somewhat stable. A significant amount of construction is currently taking place at the Folger's plant next door, which begins at 6:00 on the weekends, making it very difficult to sleep in on the weekends or read/relax. We wish we had been notified about this before we moved in. The office does not notify you if you've received packages. Normally this isn't a huge deal if you ordered the items yourselves, but there have been instances of having a package sit in their office for weeks and having no idea until came in for something else. Slow on maintenance. For instance, the elevator was down for over a week. Normally don't mind taking the stairs, but being on a higher floor, this posed an inconvenience in terms of carrying groceries, etc. Just like anything, got to weigh out all aspects of a move-in decision, but if we were more informed we probably would not make the decision to move in again.
KC Loft Central has done a great job taking care of me in my time as a renter. They're very friendly, and always have a solution to my problems. Their hours are a bit difficult for those who work a standard 9-5, but they return my call first thing the next morning. The neighborhood is the coolest. Walking distance from P&L and Rivermarket, and there's a bakery in the same building. Are you kidding me!? Everyone was very helpful in helping me find a unit that was right for me.
I have lived here for years and love it. The leasing agents have always taken great care of us and provided pretty quick assistance. It's a fun area, the buildings are cool, and the price is competitive.