Currently a resident....For all of you, who like me loves a nice kitchen, plenty of closet space and parking. This is the place for you!! Not only are these 3 things a plus the staff is like family very friendly, kind an caring ....Nicole an Lorena are 2 of the leasing agents that we worked with during our move. They made sure we got everything we needed and the move was smooth. Totally would recommend Arden Pointe Apartments to all of my family and friends.
I will have lived at Arden Pointe for a year in July 2016 and I have been extremely impressed with most of the staff. Maintenance personnel are friendly and receptive to needs. The staff has always been attentive, but lately I have seen a drastic improvement in response time and it is greatly appreciated. The business office has been EXTREMLY responsive and has properly handled all of my leasing concerns. The staff is extremely friendly, throughout and patient. I have occupied their office many times for various reasons and I leave feeling informed and valued. For example, when I first moved in, the complex was implementing a new parking policy. While the policy seemed fair, the amounts of visitor spaces were inadequate. I called to speak to the business office and Bridgette reassured me that they would reassess the lots. A few weeks later, there were more spots added. The only critique is I hope the property could maintain an easier method to process maintenance request online instead of calling because sometimes it is difficult to get into touch with staff on the phone. Also, street lighting in some areas could improve. But all in all the property has treated me well and I have renewed my lease for another year.