Feb 24, 2015
WORST PLACE TO LIVE EVER. Yes. The neighborhood is nice, the surrounding area is nice, but the management and living quarters were insane! MOLD Everywhere! I understand that’s what happens, but it shouldn’t happen in the first place! If the apartment were built right and not cheaply, then this wouldn’t ever happen! Washer and Dryer are loud and obnoxious, and if you take one step on your floor after 10pm someone will complain. Our dishwasher broke about two weeks ago, and they came out and fixed it, but now it is LOUD! They made it worse than it was in the first place, and that’s the way it usually is. Our door locks had to be replaced, because they got stuck, and we got locked out of our own apartment, and then our screen door broke! Back to the mold, when we had the problem, we called the office, and they came and stuck obnoxious huge fans all over our apartment, and we had them in there for over 48 hours, and then replaced the heat lamp/exhaust fan with a constantly running 24hrs a day fan because of “roof problems”. I do have to agree with Katie Sabol, they gave out personal information to another Tenant! INFORMATION THAT SHOULD NOT BE SPREAD AROUND, THAT WAS. Whenever the maintenance people come into our apartment, they always try to chat and stick around and ask personal questions, when they are meant to be in and out. Everyone on the management team except for Jennifer are blatantly rude to us. I will only go into the office when Jennifer is there, because otherwise we get harassed. Every time you go to renew your lease, the rent will skyrocket. After our first year, the rent went from $1215/mo, to $1350/mo, and then it came time to renew again, and if we went with a one-year lease it was over $1500!!! We went with a 6month lease, because it was only $1415/mo, and if it ‘d been Month-Month, it would’ve been over $2145/mo. We are moving out next month, and I would never recommend it to anyone EVER. I mean, unless you like being harassed and broke, then fine by me, that’s your choice not mine. One more thing, if you drove a nice car like we did, prepare for it to get vandalized. It was attempted to be broken into, it was sideswiped by a drunk tenant coming home, it was keyed, etc. Our neighbors also, on the left hand side, they bang around, and sing KUM BAH YAH all night long, and our neighbors on the right hand side STOMP up and down their stairs, and scream and yell at their kids which is not nice. The neighbors below us were very nice. They will be moving out also, as they are sick and tired of the increasing rent, poor management, etc. Not a place I would recommend ever.
Feb 15, 2015
We had to move to Seattle from another state and didn't have the time/finances to fly up and apartment hunt. Stonehedge Village was part of our Phoenix community's family so we checked it out to do a transfer. Lynn, the manager was EXCELLENT. She worked with us to make our transition as smooth as possible. When we arrived, we found our apartment in good shape, though there were more stairs than expected. As I have difficulty with stairs I was worried that there wasn't a rail for part of the steps outside. I mentioned it to Lynn and within the first month we had a brand new rail put in to make my walking down stairs easier. Seriously, who does that?? And so fast. We've had some minor irritations that were rectified almost as soon as I put the call in. Drawers off-track - minor stuff like that. Fixed quickly. The washer and dryer were a problem, but that was due to a manufacturers problem, NOT maintenance. They replaced it and we've had zero problems since. People are complaining about spiders and mold. I'm from Phoenix and even I knew that there are things you have to be on top of in a beautiful state like Washington. Lynn gave me all the info I needed on how to prevent mold problems (like run your bathroom fan for 15 minutes after a shower, if moisture gets inside your window pain, wipe it out). Even super expensive, nice homes have issues such as these. And spiders? Yes there are spiders from June to October. But all you have to do is call the office and they send out the pest control and voila! problem solved. I was worried they were poisonous and the front office gave me a short education on the types of spiders in the area. This is not ARACHNOPHOBIA (the movie) where you are over-run by giant man-eating spiders. It's just regular ol' spiders. You live in a wooded, gorgeous area and such things happen. The Seattle area is one of the most expensive places I've ever lived and I knew, coming in, that rent would be quite a bit more than I was used to in Phoenix. But it's not bad compared to other properties in this area. And I don't think it's asking much to pay your rent on time. I understand that times are hard, but if you're having difficulty paying your rent, then maybe a less expensive property would be for you. Or at least the expectation that a penalty would be given for YOUR late payments. This complex is a business and has bills to pay. They shouldn't get penalized on stuff just because a tenant can't quite make the rent. I have complete sympathy for those who have trouble here and there - been there/done that many times in life. But I certainly don't blame the property for my finances. The amenities are great - duck pond, sport courts, an EXCELLENT workout room that's always clean and plenty of equipment so no waiting. The pool is always well taken care of (it's large, too) and lots of fun to be had poolside in the summer for your family. It's not perfect here, but it's great enough that we are signing another lease. The office staff and maintenance staff have ALWAYS been extremely professional, friendly and helpful. I'd recommend SV to anyone. And no, I don't work here, I'm not related to anyone on staff and I'm not getting a thing for this. It's completely voluntary.
Jan 21, 2015
In a nutshell, it's "meh". I have always been nice to the office ladies and received nice treatment back - such is life. The rent is slightly high but we've managed to keep it down by simple negotiation skill and know-how. After 2 years of living in the large 1st floor town house floor plan, here are some things to keep in mind: - Spiders. Every year around June/July, large mutant black house spiders (variants of the Hobo Spider) come out to party like it's 1999. I'm pretty sure there's something in the water here because these are the largest house spiders I have ever seen in my life - and I grew up with Wolf Spiders. They are crazy fast for their size and incredibly aware and you will find them everywhere. However, sure as they show up in June/July, they disappear in September/October. - Mold. Yes, we live in western Washington. No, that shouldn't mean automatic mold problems. Unfortunately, at Stonehedge it does. We have been living with mold issues on the walls and all windowsills since we inhabited this place 2 years ago. Not bad visually if you stay on top of it, but if you breath oxygen like most people and you use your lungs to do so, then that mold is going inside you whether you see it or not. This is due to the poor, old construction of these units. - Wasted space. Living in the large, lower level town house, we are given about 1330 sq. ft. of space. Unfortunately, the architect who designed these units was drunk off his ass because most of that space is downstairs (the lower level town houses are actually two-stories themselves). Now, the downstairs is incredibly large and roomie, which becomes one of the largest selling points. However, it is also one of the largest problems. With 22 foot ceilings, you have a ballroom of space to heat and with aging space heaters next to aging windows, most of this heat goes right outside. So buy blankets, and cuddle up because winters get cold on the foundation level. - Shoddy appliances. The appliances leave quite a bit to be desired, namely the wash machine/dryer combo (which is size tiny mouse) and the dish washer (which just doesn't seem to do its job very well). - Electrical sockets. One could go on and on, nitpicking about crooked door frames or exposed nails, but if there is one thing that will ruin your experience here more than anything, it's the junk electrical that runs throughout the units. Almost all of our electrical sockets were lose which means plugs fall out. - Crime. Yep, it's here too. There's a good chance that you have a car (most of us do). Like most people, we park our cars at night and go inside our apartments. Unfortunately, the bewildering parking situation means that not enough spots exist for everyone to park all of their cars within plain sight all of the time. This creates an overflow situation - depending on where you live, this may mean parking in front of an adjacent building.. or parking up the hill. No problem, right? Wrong. That extra distance you parked up the hill means you can't see your car and neither can anyone else. Almost routinely (every few months) a large scale break-in raiding party will clean out the complex. What's worse, everyone knows about it. In the past two years, 30-40 vehicles have been broken into on our hill and 3 of them were either ours or friends of ours. The police show up, write reports, and leave. The apartment complex does nothing to install lighting in the areas of the break-ins or increase the frequency of nightly patrols. Simply put, it's not their concern. Keep in mind, none of these things have severely detracted from Stonehedge. We still enjoy our time here and although the rent is overpriced, the complex is in a very strategic position - close to i405, downtown Bothell, Kirkland, and Juanita. It's just too bad that this place isn't a little bit nicer...
Jan 09, 2015
I have read the comments and I agree, this is not a good place to live, day one we moved in there were fleas in the brand new carpet my kids, the dog and myself all had flea bites we got oh sorry and they vacuumed, the washer and dryer is a joke we have to go out to a laundry mat to wash larger things and that costs extra, the rent is to high for what you get in this apartment. There is only one manager that I will do any business with because of the un-professionalism and rudeness from the other manager, the rules they have are assanine, we have mold and are told to deal with it ourselves, the oven and stove do not cook the food evenly, the kitchen is stupid small the list goes on an yet my rent is outrageous and it is going to go up. They do not care if you are struggling there is no compassion, it is all about the dollar I was late paying all my rent and when I was able to pay I was told I had to pay a late fee, if it took me extra time to find the money for the rent it is going to take time to find the hundred and some odd dollars more to pay the late fee. There is no community spirit here, no events planned for the families that live here and we are not allowed to have family events, birthday parties etc in the cabana. I have also complained to corporate and the answer I got was if you don;t like it you can leave and this is how much you will have to pay to get out of your contract early, really wow again they only see dollar signs. Don't move here there are other places I am sure that take better care of their tenants and try to help and not hinder.
Dec 04, 2014
I still live here...I have awesome neighbors, awesome staff, awesome location. I love the peace and quiet, sense of community if you will. I am only speaking for my little cul-de-sac however, not for everyone. If you are into the gym, I never have to wait for anything. Showers, racquet ball court, all clean! The pool in the summer is jammed packed, as expected, but fun. Apartments are no fun, especially with poor neighbors, poor community, poor management. I am the most picky person in the world and for apartment living nothing beats this place for me. (Until I get a house). This is our second year and the only issue I ever had was with a repaving crew who were not friendly at all. No matter what it comes to this; "Do I feel comfortable with my wife walking around alone at any time?" I sure do and that's all that counts.