Holy smokes, this is the worst place ever. Lets just say I am so excited to be OUT. So I live on the first floor and when the people on the third floor moved they didn't turn off the water properly. well long story short my apartment now has water on the floors, the water is coming out of the walls. both hallway closets amd where the washer amd dryer go. Do you think management is doing anything? NOPE!!!! Oh you will really love it here if you enjoy the fire alarms constantly going off in the middle of the night. Also make sure your car has an alarm or it will get stolen, broken into, or they might even take your license plate. Management dont care about their tenants, they need the old ones back!!!!!
This is the most WORST place I ever lived. Staff members are less than helpful including their new property manager. I will not recommend this place to anyone.Staff members are rude and irresponsible. They don't answer the phone, if you leave a voice mail, they don't even show the courtesy of returning the call. Front desk staff members, especially their new property manager are less than helpful. If you are staying here, always check your account because they will try to rip you off. If you have a service issue, you have to contact them at least 10 times to fix it. The property manager is not in the office and other staffs do not know their jobs. I don't know why they hired these irresponsible people. The property manager Debbie is the WORST. Why did they hired such as a irresponsible person. She is good for nothing. Hopefully she will not last very long. The manager team needs to be changed before the property goes down the drain.
Wouldn't recommend living here, at first it was good then towards the end of our stay it was horrible the other girls that used to run this place were very unprofessional we rented a washer and dryer they gave us one that was broken called maintenance to get it fixed took them 2 days to get over to our apartment even though i told the girls in the office there was water shooting out the washer then she finally got someone over to our apartment. Towards the end of our lease they told us it wasn't up till November when i looked at our lease papers it was up in July they tired to charge us for the month then i find out on my credit report they put that we owed them money when we didn't our balance was zero when we left went over to talk to the new people that are running the complex they printed out my history they put on there that we owed them for the application fee which i know we didnt because i made two money orders then for the month of June they said we didnt pay rent when we did because i dropped off the money order to them then i get a call about rent that was due i told them you have it basically they lost our rent money then out of know where it magically appeared but was still charged for that month my question is what did they do with the application money and rent money NEVER NEVER coming back to this place make sure to save all your receipts as well!
I haven't had a worse experience with a property in my life. The managers are never there. If the company wanted results why are Janice and the assistant manager there? The whole staff isn't useless. The leasing girl Arien and Brandy are very helpful girls always happy and around. when i need something done i know i can go to those two girls. I cant say I'm completely disappointed with this property but the manager team needs to be changed before the property goes down the drain.
Let me start this off by saying "what were they thinking when they decided to hire THIS property manager?". I've been a tenant here going on six years and I've never seen this place in such horrible conditions until Janice came in. Not only is this girl never in the office and has actually said in front of residents "if I'm getting paid salary I only have to be here for 4 hours a day", but she lacks every part of the word customer service. Whoever decided to put a young, rude, uneducated and inexperienced person in this position must have not been thinking of the business needs/financials and their tenants. The past two days there has been nobody in the office. I finally got to meet this lovely girl when I went to pay my rent and was greeting with "what do you want?". Not to mention, when did flip flops, yoga pants, and tank tops become appropriate work attire (especially for a manager)? I feel horrible for the poor staff who has to constantly cover up and fix problems that she has made. Janice's only response to my concerns (if she's ever in the office) are "well I told so and so to do it". Since when is throwing the girls under the bus a resolution to my problems? To top it off, as i was walking my dog yesterday, I heard Janice yelling at her employee saying "you did me a favor by quitting. I was about to get your ass fired too". This was the day after she pointed out how she got a former co worker fired while he was filling out an application. Does this person not have a filter or is she just so uneducated that she sees nothing wrong with gossiping and talking shit about others in front of residents? It blows my mind that this kniving and unprofessional person is running this place. Everyone is moving out because of her and I will be putting in my 30 day notice as well. If it weren't for Heather and Rachel running this office, this place would probably be closed down in a week. This new management company is an absolute joke. I will be spreading the word about this company and its properties.