Holy smokes, this is the worst place ever. Lets just say I am so excited to be OUT. So I live on the first floor and when the people on the third floor moved they didn't turn off the water properly. well long story short my apartment now has water on the floors, the water is coming out of the walls. both hallway closets amd where the washer amd dryer go. Do you think management is doing anything? NOPE!!!! Oh you will really love it here if you enjoy the fire alarms constantly going off in the middle of the night. Also make sure your car has an alarm or it will get stolen, broken into, or they might even take your license plate. Management dont care about their tenants, they need the old ones back!!!!!
I haven't had a worse experience with a property in my life. The managers are never there. If the company wanted results why are Janice and the assistant manager there? The whole staff isn't useless. The leasing girl Arien and Brandy are very helpful girls always happy and around. when i need something done i know i can go to those two girls. I cant say I'm completely disappointed with this property but the manager team needs to be changed before the property goes down the drain.
They advertise it as gated community but if you look closer on the parameters, there are plenty of broken fence grill so people can go in and out to the streets without having to go through the gates. There were plenty of car break-ins that is happening here in the complex that we feel safer to park our cars outside by the back street. Why advertise it as gated community when people (tenants or non-tenants) can go in and out of the apartment complex without being monitored? This has been going on for more than a year and the management has not do anything to resolve the issue. I wish the management can do something to restore the sense of security in this so-called 'gated community'!
Let me start this off by saying "what were they thinking when they decided to hire THIS property manager?". I've been a tenant here going on six years and I've never seen this place in such horrible conditions until Janice came in. Not only is this girl never in the office and has actually said in front of residents "if I'm getting paid salary I only have to be here for 4 hours a day", but she lacks every part of the word customer service. Whoever decided to put a young, rude, uneducated and inexperienced person in this position must have not been thinking of the business needs/financials and their tenants. The past two days there has been nobody in the office. I finally got to meet this lovely girl when I went to pay my rent and was greeting with "what do you want?". Not to mention, when did flip flops, yoga pants, and tank tops become appropriate work attire (especially for a manager)? I feel horrible for the poor staff who has to constantly cover up and fix problems that she has made. Janice's only response to my concerns (if she's ever in the office) are "well I told so and so to do it". Since when is throwing the girls under the bus a resolution to my problems? To top it off, as i was walking my dog yesterday, I heard Janice yelling at her employee saying "you did me a favor by quitting. I was about to get your ass fired too". This was the day after she pointed out how she got a former co worker fired while he was filling out an application. Does this person not have a filter or is she just so uneducated that she sees nothing wrong with gossiping and talking shit about others in front of residents? It blows my mind that this kniving and unprofessional person is running this place. Everyone is moving out because of her and I will be putting in my 30 day notice as well. If it weren't for Heather and Rachel running this office, this place would probably be closed down in a week. This new management company is an absolute joke. I will be spreading the word about this company and its properties.
This place is amazing my apartment has so much room!