The exercise room only has 3-4 machines, half of which don't work anymore. The AC units commonly leak large amounts of water into the carpets and create mold. Leasing agents and maintenance personal have been in my apartment every month with or without notice. The dates of construction projects to my unit were non negotiable - I had to take everything out of my closets, cupboards, and move all furniture twice during my year long lease. The first time was the week before christmas, the second I was caring for my elderly grandmother and there was sawdust and personel everywhere, and loud sawing sounds for hours. Someone in the leasing office made it very difficult for my hired moving men to move my belongings up to my unit in the allotted time I had them for. The windows have no screens on them and open up very wide, so curious pets and children can fall right out of the building which is very tall. You have to pay for access to the parking garage and do not get a designated spot. You have to drive around until you find something, and there is no option to ever have a guest visit you unless they want to pay $10-15 to park because there is no guest parking. I've been renting for over ten years and I've never been so constantly pestered, inconvenienced, and had my health threatened by sawdust, glue, and mold in the bathrooms and living room carpeting. Moving furniture in was a logistical nightmare as there is no place to park and they restrict your access to the building and elevator when you move in. I would never, ever move here again.
Until recently I thought this was a pretty good place to live. Great location, great neighbors, nice place. Hence the two stars and not one. Recently they've been upgrading the elevators. When I reported a problem with elevators I got some double talk from a representative from the management company about people moving and the like. When I explained that this was happening around 7 AM and 11-12 PM and that I was reporting it because this was my day off and the only time I could report it personally. Then came more double talk about calling the number and maintenance couldn't fix it because they are not the elevator people and it went on and on. I said I only wanted to report the problem I was having and that's all. The representative was so defensive about my reporting this issue that it bordered on rudeness. As a matter of fact, I left the management office commenting on that rudeness. As a side note - there were no signs or notices of elevators being used for moving (no notice on the elevators, no moving trucks parked outside my building, no furniture or boxes in their reserved moving area). Nor were there signs or notices about any of the elevators in my building being under construction. In the future management should accept a report of a problem for what it is and look into it. Simply put - "Thank you for reporting this - we'll look into it."
I lived there Feb 2008.Good and secured one with access cards to entry and can roam around entire Downtown through skyway.
Unbelievable views, excellent management, luxury living at reasonable prices.
Just signed my fourth annual lease ... Love the LowerTown area.