Decent neighborhood, competitive rates, and decent units but noticeable decline in service and quality. Lived here for about 2 years and I was really impressed with this place the first year or so. Reliable maintenance, manager lived on-site, and quiet safe apartments. But around the beginning of 2015, it was bought by a property management, Equilibrium I believe, and things just fell apart. First thing that went out was communication with the residents. We used to get monthly newsletters about concerns, events, and general information; not anymore. Two managers have come and gone without any notice. Office hours of the one manager currently here are now split between this complex and another adjacent complex. Next thing to go was quality. I remember first applying to live here, with someone named Eric, and there was a screening process; background check, credit, references, income verification with safety being an emphasis. Now, instead of police reports of the area included in monthly newsletters, there are obnoxious new residents and reports of thefts and vandalism. Maintenance has also ignored my last six requests for fixes; I have called in to verbally ask and hand wrote notes because the office ran out of maintenance request forms but still nothing. The first half of my residency here was great and the neighborhood is pretty decent, good schools, nearby stores and community services, but if you're looking for a place with some reliability and safety check out some of the other places nearby first; they're similarly priced and had identical units.
Garden Park Apartments are infested with bed bugs and every time you tell Manager Dawn Cox, to fix problems with the unit you live in don't get done she moving in pit bulls kids in apartments can't come out and play cause of the pit bulls, apartments getting robbed, unsafe place to live Dawn Cox threatens to evict tenants if thay come plain about problems with the units.
For what the apartments are worth, it does not justify the lack of competence of the management has from managing maintenance or having update items to be accomplish when she or he says so. They never follow through what they say and always blame you for being upset or defensive when they are caught not keeping their end of their responsibilities. Trying to call higher management to file a complaint but of course no number to call. I do not recommend this apartment to no one, they lose power, A/C is inadequate when its not working properly or when things like pest control needs to be dealt with.
For what you pay its well worth it. The staff is attentive and the residents are respectful. The neighborhood however leaves much to be desired.