This was a great place to live very safe and clean. I had to move and terminate my lease and Amanada was super nice and very understanding. If I ever had to move back to the area I would definitely come back here.
My mother recently put in a deposit to this horrible customer service based place to see if she would be approved for an apartment. When Summer who took the money order told her the apartment wasn't approved that wasn't a big deal to my mother. But, she rudely told my mother that she could "go to section 8" and find "more suited options" for herself when she asked where she can find an apartment within her income. Then when my mom wanted the money order back she said she couldn't give her the money back even though the day before she said it would be given back to her right away if she ever changed her mind. On top of that when my mom came back AGAIN for the third time the woman ALREADY PROCESSED my mothers money order and gave it back, wrote down Wood Gardens on the Money Gram and stamped it and now my mother can't even apply to another apartment with the order because it's already signed in the back. DO NOT come here because they will swindle you into putting in a deposit and already process it even after you tell them you might be interested in business else where. This is a form of embezzling and they should be out of business. With the numerous complaints I've seen on here, I am so glad my mother was not approved. As for Summer, she should no longer be in customer service care for any company because of how rudely she turned my mother away with such a remark and not doing what would properly be done as to looking for another apartment complex around the area. What a joke!
VERY HORRIBLE MAINTANCE! Managment is horrible as well, pls re consider about wanting to stay there. U will regret it.
I really don't have the time to write the book that I need to about this property! I will say this in the begging it was amazing. 1 year was great. 1) They do not keep their word. 2) Save every document they give you 3) notate every conversation you have 4) make a note of when you called to report something and who you talked to. They will lie about things and do it with a smile, So be careful!
Run!!!! Do not rent here if you have any other options...The office staff is rude and very inconsiderate. They give you one story in the beginning and the other once you move in. Four months in and nothing has been fixed. The place is filled with black mold that they try to paint over instead of treating it. The office staff including management talks in circles never resolving any of your issues. They need to be shut down!!!