Friendly professional office staff. Great location near shopping centers. Went to look at a unit and was impressed with how great it looked for the price. Gym and a hot spa year round- can't beat that!!Only problem is that I have a small puppy and they don't allow pets. If they start allowing pets, I would move in a heartbeat.
Have been living here over a year now and LOVE the new management! The last management was always rude when I walked in the office or had questions about replacing damaged areas in my apartment. The ladies in the new management was able to get them replaced the week after I requested it. Brand new flook in the kitchen and the front doorway. They have been very respectful with their notifications with new changes or situations that may occur. Anytime I have questions or concerns, they are IN the office at the hours listed. The previous ladies always had their "We Will Be Back" sign at random hours of the day. I Love the new month to month plan, gives more sense of freedom to move if the opportunity came to it. We do have assigned parking but never need it. There's always parking available in any uncovered parking. Location is perfect, food, and highway within a block. I do plan on staying for anot her couple years.
Update - 1/18/2016 Okay.. so here's an update. Earlier today, I've got a sincere call from the management, apologizing for my experience - I told them the full story and my experience. This is the new management that replaced the older ones late last year, and told me that they are working everything they can to resolve the issue. I've been informed: 1. they will be installing security cameras in the mailbox room, and few additional areas in the complex where it is often isolated and closed, 2. they will be working to improve security on the apartment (I've been told either a security patrol or working with police dept.). 3. they also told me that they will act strongly and timely on loud neighbors. Honestly I'm surprised how quickly the management responded to me. They also offered me to provide me an official note on the door to inform delivery employees to never drop packages at the front door but leave them at the leasing office. I'll update further once these actions actually take place. ____________________________________________ Original review 1/16/2016: This apartment does not have any security on guard, and it also doesn't have the gates. I've sent in a few complaints about neighbors screaming swearing and fighting outside in the very late night (weekday), but doesn't seem to be doing much about it since it's keep happening. They sure did remind me about the 10pm noise policy. My packages were stolen (4 out of 5 were stolen or arrived with empty box) when they were left in front of the door, and I definitely do not feel safe when I'm sleeping at night, and when I'm out for work. I've moved into this apartment because of the location, and that is it. There is nothing good about this apartment except for location and in-unit laundry machine and dryer. Everyday I worry about whether if anyone might break in to my unit. This is the responsibility of the management, and they don't seem to care much although other residents (including myself) have told the management about the security and noise issues. I don't understand how this apartment has four stars when almost every corner of this apartment is not secured and packages are being stolen and people fighting and yelling at nights. Not worth a single star, and I'm definitely moving out as soon as my lease is done.
when we originally moved here a couple years ago it was really nice however they recently changed management to Dick James and Associates. the new staff is very rude and inefficient, security lights have gone out and they no longer lock the recycle bins bringing more and more rif raf into the place. the few gates that did lock have now been broken, the mail room was broken into and they even broke into the office and stole the rent checks from the new management company. i have seen that several cars have been broken into lately also. the new management staff is so awefull they keep posting notices on our door of changes to policy that certain amenities that were listed when we signed our lease are no longer available or changes in the way we pay our water, sewer, and garbage but when i try to pay that way they tell me its wrong so i never really know if its being paid correctly because i have to pay it to the property management i cant pay it directly to the service. Only one girl in there speaks clear and fluent English and all the office and maintenance staff have the same heavy Russian or Ukrainian accent making me think they're all Family so they all stick together and don't believe you when you say one of them did or said something that isn't right. I wish i hadn't resigned my lease right before this management company took over but like i said it used to be nice. will never move into a place run by Dick James and associates that's for sure hope this helps others.