I lived here for three years. Took me two years to get a new refridgerator that would actually freeze ice and keep fruits good for longer than two days. They failed to fully replace insulation and boards that had been rooting due to a boiler exploding beneath my apt and after that happend I was in the hospital for three days for mold poisoning and CO2. They also charged me 2500 for the damage which they failed to fix three months before I moved out that I had asked them to look at. They also left my name on the electricity so I had to pay while they were remodeling. It was better when sidel ran it at least they showed up when u had something that leaked or a broken tub. Cops were constantly called to this location. There was once a week a drug bust or harassment dispute. My balcony had stuff stolen from it and they tried to get into my patio door. Nothing was ever done and I would recommend NOT living there. I wouldn't even want to give it a one star.
My roommate and I needed a fairly cheap apartment with the basics, since both of us had just graduated desperately needed to get out of our parents' houses.
Pluses: apartments have great sunlight with big windows, outside porch space (which is pleasant), a dishwasher and other fairly reliable appliances, and they will paint an "accent wall" for you upon move in, which brightens up the otherwise beigey dullness. The location is great - quick access to 394, and smack dab between highways 100 and 169. The maintenance staff are SO courteous and fix things very very quickly (more than I can say for most places), they will even make multiple trips in a day if they discover a part is missing or something like that.
Minuses: Buzzer system (to let guests in) nearly never works, so we have to run down three flights of stairs to let our guests in from the cold. The office staff are very kind but never NEVER return messages left after normal business hours, so make sure you call only during the day, or you may never get your concerns addressed. Last, there is not quite enough parking available. You have to get there before 9pm if you want to park in the lot!
Overall I've been fairly satisfied. You get what you pay for, and this place delivers pretty much everything I'd expect for the rent. Note: floorplans don't match up to what the company's website shows, there's actually a handful of different floorplans that we saw that weren't on the website. Just something to keep in mind if you're looking!
I met my wife Dec. 2005 and married her a year later in 2006, at which time I moved in with her at Westwood Gardens. Before I moved in, my wife and I tried to reason with the caretaker to let us out of our lease based on the fact that my wife and I have three kids between the two of us. Even though we were over the occupation limits for a two bedroom at Westwood, the caretaker said there was no clause in our lease saying that if we had more than four people in the apartment, we could get move out. The only way out of the lease was to "buy out the remaining three months of your lease" and we would be free to go. Not being able to afford the three months of rent to get out of our lease and a downpayment on our house, we stayed in the apartment until our lease was up. After moving out, we were assessed with about $1000 worth of damage (mostly for carpet that I'd admit our kids kinda destroyed). Problem with this was my wife had complained about the carpet when she moved in and was told by Bruce that "it would be replaced if she lived their for two years or more" (2 years and 2 months we stayed). On top of that, we also were charged $100 for a door that was also damaged when my wife moved in as well and the dryers worked so poorly that two cycles (at a dollar a piece) was still not efficent to dry our modest loads of clothes. Since we did not agree with all the charges assessed against us, we decided to take Westwood/Sidal to small claims. Unfortunetely we had too, sighting the fact that 1) talking to the realty office is harder than talking to the Wizard of Oz and 2) after going to the office to talk about these matters, I was rudely dismissed and was told I could not return because I was harassing the Sidal Realty workers. In court, the apartment was quick to call us trouble tenants with too many children living in our Apartemnt. No debt was forgiven for the hundreds of dollars we spent using the crumy dryers. On a side not, we purchased a new washer and dryer for the house we live at now for about $600 (1/5 of the money we pumped into the washers and dryers while at westwood). We lost all of our claims at court and were told to pay $550 over our deposit. Wishing to put this behind me and forget about Westwood and its painful memories, I paid the money and left it at that (after writing this review of course).